Summary
Overview
Work History
Education
Skills
Timeline
Generic

Destiny Smith

Jersey City

Summary

Seasoned Hostess Trainer known for high productivity and efficient task completion. Specialize in staff training, customer service excellence, and conflict resolution. Excel in communication, leadership, and adaptability, ensuring smooth operations in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Hostess Trainer

Parm Italian
New York
03.2025 - Current
  • Warmly greet and seat guests in a fast-paced, high-traffic restaurant environment, ensuring a positive first impression.
    Manage reservations, waitlists, and guest inquiries with efficiency and professionalism.
    Coordinate with front-of-house and kitchen staff to ensure smooth service flow and timely seating.
    Handle guest concerns and special requests promptly, maintaining high customer satisfaction.
    Support team members during busy periods to maintain an organized and welcoming atmosphere.
  • Trained new staff on hosting procedures and customer service expectations.

Maitre D'

Anthony Davids
Hoboken
02.2021 - 05.2024
  • Managed cash handling and shift closing procedures, ensuring accuracy and accountability.
    Monitored inventory levels and coordinated with kitchen staff to optimize service efficiency.
    Performed all host duties including greeting and seating guests, managing reservations, and responding promptly to customer needs.
    Regularly checked in with guests and kitchen staff to ensure smooth operations and high service standards.
    Coached and mentored team members, improving productivity and enhancing workplace safety.

Lead Beauty Advisor

Sephora
New York
01.2022 - 04.2024
  • Led a team of beauty advisors to deliver exceptional customer service and drive sales performance.
    Provided expert product recommendations tailored to individual customer needs, enhancing satisfaction and loyalty.
    Organized and executed promotional events, makeup demonstrations, and product launches.
    Trained and mentored new employees to uphold Sephora’s high standards of service and product knowledge.
    Managed inventory, restocking, and cashiering duties to maintain efficient store operations.
  • Conducted makeup demonstrations to showcase product effectiveness and application techniques.

Maitre D'

Crosby Street Hotel
New York
03.2019 - 10.2023
  • Collaborated with front-of-house staff to deliver seamless and memorable guest experiences.
    Maintained rigorous standards of cleanliness, organization, and sanitation in compliance with health regulations.
    Trained new employees on restaurant policies, customer service techniques, and effective communication.
    Fostered a positive work environment to promote team cohesion and guest satisfaction.

Education

Associate of Science - Sociology

New Jersey City University
Jersey City, NJ

Skills

  • Customer service
  • Team building
  • Employee training
  • Conflict resolution
  • Event coordination
  • Inventory management
  • Cash handling

Timeline

Hostess Trainer

Parm Italian
03.2025 - Current

Lead Beauty Advisor

Sephora
01.2022 - 04.2024

Maitre D'

Anthony Davids
02.2021 - 05.2024

Maitre D'

Crosby Street Hotel
03.2019 - 10.2023

Associate of Science - Sociology

New Jersey City University

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