Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Destiny Stroman

Destiny Stroman

Summary

Multi-Talented Realtor with exceptional client relations, property sales, business management and marketing skills. With an additional 17 years of being a successful general manager of operations, managing restaurants and our family mental health psychology office, exemplifies excellent leadership, organization, and skilled at relating with people at all levels.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Realtor

First Team Real Estate
11.2021 - Current
  • Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
  • Promote sales through online advertising, all social media platforms, open houses, local schools, cold calling, networking with investors, and commercial contacts.
  • Research property values to determine competitive market pricing.
  • Select and show homes that meet clients needs.
  • Negotiate offers, contracts, and repairs of homes.
  • Advised and informed prospective clients on current market activities and conditions.
  • Accompany buyers during property inspections.
  • Assist homeowners with relocation and moving services after sale of each home.
  • Establish and maintain positive relationships with homeowners, mortgage lenders, and builders.
  • Clients receive complete confidentiality and fiduciary service with all their real estate transactions.

New Home Assistant Sales Consultant

J.Williams, Toll Brothers, Taylor Morrison, and Landsea
09.2021 - 11.2021
  • Developed an in-depth knowledge of luxury homes with several different concepts, upgraded packages within the design team, amenities in the communities, and site plan execution.
  • Maintained the community's appearance to continue attracting new buyers.
  • Conducted model home walk-throughs to showcase the different collections within the community and to promote the desire of new home ownership.
  • Effectively engaged with clients to learn their desired needs and to gather all necessary information to select the home that will best fit their needs.
  • Assisted clients with the process of buying a new home to include coordinating with the referring lender to facilitate the mortgage qualifications. Selected their desired location, floorplan, upgrades, and provide further information needed by the clients to make the processes as seamless as possible.
  • Conducted model home walk-throughs to showcase the different collections within the community and to promote the desire of new home ownership.
  • Manage all clients, agents, brokers contacts in salesforce.

General Manager of Operations

Brinker International
01.2014 - 02.2021
  • Awarded Managing Partner in 2020 Annually Generating 3.5 million in revenue.
  • Area Training Manager/Guest Relations Representative for 11 restaurants.
  • Established clear performance goals and metrics for revenue, profit and loss, guest services and guest retention.
  • Analyzed quarterly sales statistics and prepared analyses and forecasts for Director of Operations.
  • Reduced hourly turn over to 40% annually.
  • Created schedules strategically to reduce labor costs and minimize overtime. Implemented a three-role rule which reduced labor 2% monthly for an annual cost savings of $68,000.
  • Controlled/reduced food cost by implementing a $100 lottery within the kitchen to minimize waste.
  • Trained, motivated, and inspired team members to become shift leaders, managers, and general managers within the inland empire area.
  • Conducted quarterly team member/manager evaluations to determined promotions, re-alignment, or reductions within the company.
  • Supported community outreach initiatives and ran fundraisers by partnering with local schools, local non-profits, and the Chamber of Commerce resulting in additional annual sales of $41,000.
  • Negotiated contracts and managed services with venders, brewery's, landscapers, property owners, and construction teams for building re-imaging.

Education

Associate of Science - Business Administration And Management

Chaffey College
Rancho Cucamonga, CA
2023

Real Estate Development

Allied Business Schools
Laguna Hills, CA
2021

Associate of Arts - Hospitality Administration And Management

South Puget Sound Community College
Olympia, WA
2005

High School Diploma -

River Ridge High School
2003

Skills

  • Professional Client Relations
  • Sales and Marketing
  • Leadership and Team Building
  • Training and Development
  • Negotiation Strategies
  • Office/Business Management
  • Problem Solving
  • Creating the Culture of Recognition and Accountability
  • Medical Terminology
  • Rx Management
  • Proficient in Microsoft, Outlook, Menu Link, Dashboards, Social Media, KvCore, Salesforce, Done, Veradigm, Zocdoc, and Therapy Notes

Certification

  • DRE 02149498
  • NMLS 2303623
  • Mortgage Loan Originator
  • National Association of Realtors
  • California Association of Realtors
  • Certified Property Manager
  • Fair Housing Regulations
  • Equal Housing Regulations
  • ServeSafe Certified with the National Restaurant Association

Timeline

Realtor

First Team Real Estate
11.2021 - Current

New Home Assistant Sales Consultant

J.Williams, Toll Brothers, Taylor Morrison, and Landsea
09.2021 - 11.2021

General Manager of Operations

Brinker International
01.2014 - 02.2021

Associate of Science - Business Administration And Management

Chaffey College

Real Estate Development

Allied Business Schools

Associate of Arts - Hospitality Administration And Management

South Puget Sound Community College

High School Diploma -

River Ridge High School

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Destiny Stroman