Summary
Overview
Work History
Education
Skills
Timeline
Generic

DESTINY SWANEY

Staley,NC

Summary

Skilled at helping customers and business accounts to meet financial needs by developing customized product and service solutions. Well-versed in solving routine and complex financial problems. Good communication, multitasking and conflict resolution skills.

Overview

8
8
years of professional experience

Work History

Universal Banker

TRUIST
03.2023 - Current
  • Ordered checks, debit cards and furnished online banking details to facilitate new transactions.
  • Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
  • Supported branch operations, ensuring compliance with all federal and state regulations as well as bank policies.
  • Improved customer satisfaction by providing personalized banking solutions and addressing client needs promptly.

Customer service manager

Earth Origins Market
08.2021 - 03.2022
  • Deal with customer service issues and complaints.
  • Assessed associate-customer interactions to identify areas that needed to be improved.
  • Conducted a review of customer service issues in order to support continuous improvement initiatives.
  • Kept up to date on product and service changes.

Fuel Dock Attendant

MarineMax Sarasota
01.2021 - 08.2021
  • Kept facilities clean, neat and organized at all times to give areas professional and fresh appeal.
  • Cleared customer areas of safety hazards, soiled items, and trash.
  • Had an excellent attendance record and was always on time for work.
  • Was quick to respond to customer requests and provided helpful advice.

Cashier

Publix Super Market at Sarasota Village Plaza
06.2017 - 01.2021
  • Credit cards, checks, gift cards, and coupons were all processed by me.
  • Immediately informed the manager of any accidents, injuries, or unsafe working conditions.
  • Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans.
  • Provide excellent customer service by scanning and bagging groceries quickly and courteously, as well as answering phone calls.
  • Helped customers by answering their questions and completing their requests.

Education

High School Diploma -

Sarasota High School
Sarasota, FL
05.2019

Skills

  • Customer service
  • Multi-Task Management
  • Customer-focused
  • Results-oriented

Timeline

Universal Banker

TRUIST
03.2023 - Current

Customer service manager

Earth Origins Market
08.2021 - 03.2022

Fuel Dock Attendant

MarineMax Sarasota
01.2021 - 08.2021

Cashier

Publix Super Market at Sarasota Village Plaza
06.2017 - 01.2021

High School Diploma -

Sarasota High School

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