Destiny Taylor
Atlanta,GA
Summary
Hardworking and reliable, focused on going above and beyond to support team and serve customers. Trained in completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success. Insightful Analyst known for high productivity and efficient task completion. Possess specialized skills in data interpretation, statistical analysis, and predictive modeling which enhance problem-solving capabilities. Excel in communication, teamwork, and adaptability, ensuring seamless collaboration and innovative solutions in dynamic environments.
Overview
8
8
years of professional experience
Work History
Tech Architecture Analyst
Accenture
Atlanta, GA
03.2023 - Current
- Analyzing and assuring quality of data collected
- Assisting in formulating the specific solutions to address prioritized gaps
- Assisting in the development of capabilities and performance measurements/KPI's
- Supervising business architecture implementation activities
Guest Service Associate
European Wax Center
Atlanta, GA
02.2024 - 05.2024
- Upheld company policies and procedures while ensuring compliance with safety regulations.
- Resolved any customer complaints or issues professionally and efficiently.
- Greeted guests upon arrival and checked them in to their accommodations.
- Ensured that all guest inquiries were answered promptly and accurately.
- Developed strong relationships with repeat customers through positive interactions.
- Performed daily opening and closing procedures for the front desk including cash management duties.
- Guaranteed guest satisfaction and positive experience through genuine, enthusiastic and friendly interactions.
Daycare Teacher
Woodbridge Daycare Center
Washington, DC
06.2022 - 02.2023
- Created a positive and inclusive learning environment focused on safety, respect and acceptance
- Put together fun lessons to engage children in learning foundational letter and number recognition skills
- Kept supplies organized and well-stocked for upcoming lessons and daily needs
- Promoted self-esteem and implemented activities to enhance self-worth and development
- Checked classroom regularly to identify safety concerns and maintain cleanliness
- Worked collaboratively with director, fellow teachers and parents to meet children's needs
- Cleaned and sanitized surfaces to prevent germ spread
- Modeled positive and creative problem-solving, encouraging children to work through challenges
- Implemented approved curriculum with balanced approach to play, exploration and learning
Barista
Nordstrom
Bethesda, MD
11.2021 - 01.2022
- Sold coffee, tea blends and brewing equipment while educating customers about brewing methods
- Handled and adjusted espresso machines to prepare orders correctly
- Greeted and interacted with new and regular customers
- Made and served specialty coffee and tea beverages
- Maintained clean work stations to adhere to health and safety guidelines
- Prepared beverage and food products in compliance with company recipes and guidelines
Technical Software Developer
Autodesk
Greensboro, NC
01.2021 - 05.2021
- Collected and defined customer requirements to create successful systems meeting the unique needs of each client
- Conferred with engineering team members to optimize the interface of software and hardware
- Conferred with data processing or project managers to obtain information on limitations or capabilities for data processing projects
- Consulted with engineering staff to evaluate interface between software and hardware
Cashier/Customer Service Assistant/Express Lane Assistant/Barista
Harris Teeter Supermarket
Laurel, MD
06.2016 - 08.2020
- Handled cash, check and card transactions and maintained balanced drawer to facilitate large purchases
- Identified product prices using barcodes, scanners and store databases
- Helped customers use stamps, coupons and gift cards during transactions
- Returned out-of-place products to appropriate aisles or displays
- Trained new employees on handling transactions, providing quality customer service and adhering to store procedures
- Maintained knowledge of store products and services to offer quality recommendations to customers
- Wrapped and packaged products according to size and weight
- Promoted targeted programs to customers to drive increased revenue and build brand loyalty
- Issued and evaluated receipts to check order accuracy
- Assisted customers with product refunds and returns
- Helped guests find appropriate store locations, services and products
Education
Bachelor of Science - Computer Science
North Carolina A&T State University
Greensboro, NC07.2022
Bachelor of Science - Computer Science
University of Maryland - Eastern Shore
Princess Anne, MDSkills
- Strong communication and interpersonal skills
- Analytical and creative thinking
- Dependable
- Teamwork
- Motivation
- Multitasking
- Task prioritization
- Time management
- Workflow Analysis
- Audit Support
- Documentation And Reporting
- Business Intelligence
- Project Management
- Strategic Planning
- Analytical Thinking
Affiliations
- Active Member, Society of Women Engineers
- Machinery, Society of Women Engineers, National
- NAACP, Women in Science & Technology
- Association of Computing, Mentoring for H.E.R.
- Honors Society and A.S.C.E.N.D.
Accomplishments
- Secretary, Haus of Legacy Models, 2018-2019
- Freshman Class President, University of Maryland Eastern Shore
- Serve as Lead, Longevity Committee for Society of Women Engineers
- Actively working, VNoland Coaching and Mentoring Services
Additional Information
- Accepted at DC Water (Cancelled due to COVID-19)
- Department of Health and Human Services/Health Resources Services Administration/Bureau of Health Workforce
- Autodesk Shotgun
Hobbies and Interests
- Creating a Non-Profit Organization for students needing a voice in the world at North Carolina A&T State University
- Assisting the Washington, DC Non-Profit every year during the Christmas holiday with feeding the Homeless
- Clothing boutique to open in Atlanta
Timeline
Guest Service Associate
European Wax Center
02.2024 - 05.2024
Tech Architecture Analyst
Accenture
03.2023 - Current
Daycare Teacher
Woodbridge Daycare Center
06.2022 - 02.2023
Barista
Nordstrom
11.2021 - 01.2022
Technical Software Developer
Autodesk
01.2021 - 05.2021
Cashier/Customer Service Assistant/Express Lane Assistant/Barista
Harris Teeter Supermarket
06.2016 - 08.2020
Bachelor of Science - Computer Science
North Carolina A&T State University
Bachelor of Science - Computer Science
University of Maryland - Eastern Shore