Destiny Tefteller
New Carlisle,IN
Summary
Accomplished Key Holder Supervisor at Dollar General Market, adept in staff oversight and customer service management. Excelled in inventory monitoring and team member development, enhancing operational efficiency and customer satisfaction. Skilled in cash handling and employee scheduling, I led initiatives that significantly improved store operations and staff training.
Overview
4
4
years of professional experience
Work History
Key Holder Supervisor
Dollar General Market
10.2023 - 05.2024
- Counted out cash drawers and balanced totals.
- Completed store opening and closing procedures.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Received and counted money.
- Processed cash, credit, debit, and check payments.
- Loaded and unloaded merchandise from trucks to organize warehouse and backroom spaces.
- Opened inventory boxes and restocked shelves.
- Trained and mentored new employees.
- Trained team members in successful strategies to meet operational and sales targets.
- Rotated stock according to dates and protocols.
- Directed customers to correct store locations.
- Accepted and processed customer returns.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
Cashier/ Cook
Applegreen
09.2020 - 08.2022
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Built relationships with customers to encourage repeat business.
Education
High School Deploma -
Indls
IN06.2023
Skills
- Store operations
- Employee Scheduling
- Customer Service Management
- Staff Oversight
- Inventory Monitoring
- Cash Handling
- Product ordering
- Team member development
- Loss Prevention
- Staff Training and Development
- Store maintenance
Timeline
Key Holder Supervisor
Dollar General Market
10.2023 - 05.2024
Cashier/ Cook
Applegreen
09.2020 - 08.2022
High School Deploma -
Indls