Summary
Work History
Education
Skills
Timeline
Generic

Destiny Todd

Fayetteville,TN

Summary

Proven leader in retail environments, adept at enhancing front-end operations and customer service at companies like Walmart. Skilled in time management and front-end performance optimization, I've successfully managed department transitions, reduced waste by implementing inventory strategies, and fostered strong vendor relationships. My approach has consistently improved customer satisfaction and sales, demonstrating both hard and soft skills in dynamic settings.

Work History

Front End Associate

Walmart
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Replaced merchandise stock throughout check-out lines and end-cap displays.
  • Answered questions about store policies and addressed customer concerns.

Cashier

Dollar General
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Produce Department Managerager

SAVE A LOT
  • Ensured accurate pricing and signage, maintaining compliance with company guidelines and regulations.
  • Addressed customer inquiries promptly, providing knowledgeable guidance on product selection and usage recommendations.
  • Successfully managed seasonal transitions within the department, offering a diverse range of products yearround.
  • Developed strong vendor relationships for consistent product availability and competitive pricing.
  • Oversaw daily maintenance tasks such as cleaning, trimming, watering plants, ensuring an appealing shopping environment for customers at all times.
  • Reduced waste and shrinkage by implementing proper inventory management techniques.
  • Streamlined department processes for increased efficiency and productivity.
  • Implemented creative merchandising strategies, resulting in increased sales and profitability.
  • Coordinated with other departments for cross-merchandising opportunities, increasing visibility of produce offerings throughout the store.
  • Maximized use of available space through effective layout planning and product placement strategies in the department area.
  • Maintained accurate records of employee schedules, time-off requests, payroll submissions for efficient workforce management.
  • Managed department budget, optimizing expenses for maximum return on investment.
  • Priced produce to achieve margin and sales goals.
  • Maintained produce area and kept produce storage area clean and sanitary.
  • Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
  • Planned attractive produce displays, using color and texture to enhance.
  • Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
  • Negotiated with suppliers for favorable prices, terms, quality, and delivery.
  • Selected items for specials and marked down items to reduce losses.

Shift Lead

The Tobacco Shoppe
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.

Education

Dipolma -

James Madison Academy
Norcross, GA
05.2018

Skills

  • Customer service
  • Time management
  • Front-end performance optimization
  • Product restocking
  • Document organizing
  • Record keeping

Timeline

Front End Associate

Walmart

Cashier

Dollar General

Produce Department Managerager

SAVE A LOT

Shift Lead

The Tobacco Shoppe

Dipolma -

James Madison Academy

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Destiny Todd