Destiny Trevino
San Jose,CA
Summary
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
6
6
years of professional experience
Work History
Medical Assistant
Medical Hair Transplant & Aesthetics
2022.08 - 2023.05
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Cashier Assistant
Sprouts Farmers Market
2019.05 - 2021.09
- Enhanced customer satisfaction by providing efficient and accurate checkout services.
- Reduced wait times for customers by quickly processing transactions and maintaining organized work area.
- Maintained clean and safe workspace, ensuring proper sanitation protocols were followed.
- Assisted with restocking shelves and inventory management to keep store well-stocked and appealing to customers.
- Provided exceptional customer service, addressing customer inquiries and resolving issues promptly.
- Collaborated with team members to maintain positive work environment and boost employee morale.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Processed returns and exchanges efficiently, adhering to company guidelines while prioritizing customer satisfaction.
- Handled high-pressure situations effectively during peak hours while maintaining professional demeanor towards customers and colleagues.
- Participated in team meetings to discuss ways of improving store efficiency, customer service quality, and overall performance metrics.
- Addressed and resolved complaints quickly to maintain customer satisfaction.
Environmental Services Housekeeper
Santa Clara Valley Medical
2017.10 - 2018.08
- Enhanced cleanliness standards by consistently adhering to established protocols and using appropriate cleaning solutions.
- Improved infection control measures by meticulously disinfecting high-touch areas in patient rooms, restrooms, and common spaces.
- Reduced cross-contamination risks with thorough cleaning practices and proper disposal of hazardous materials.
- Increased overall facility hygiene by regularly laundering linens, bedspreads, and towels according to guidelines.
Education
Medical Assisting -
Metro ED Adult Education
San Jose, CA02.2022
High School Diploma -
Mount Pleasant High School
San Jose, CA06.2012
Skills
Front Office:
- Sending and receiving office com / Multi-line phone / Triage
- Medical billing, Bank Reconciliation, and Coding (CPT & ICD9)
- Patient filing, Charting and Scheduling
- Inventory (Stock and ordering supplies)
- MS Word-Excel-Powerpoint/Type 40 WPM
Back Office:
- Knowledge of current HIPPA and OSHA regulations
- Adult CPE. (Vital signs, Ht and Wt, pap smear, rectal exam, Breast exam, UA, EKG, Injection, mixing and calculation of meds)
- Well baby check (Vital signs, Ht and Wt, Head and chest measurements, immunization and injection)
- Throat culture
- Specimen collection, packaging, Lab requisitions (urine, sputum,stool)
- Minor Surgeries (skin preparation and tray set up for minor surgeries)
- Surgical Scrubbing and gloving
- Bandaging and wound dressing
- Massage therapy (basic back massage, hot and cold applications and ultrasound)
- Positioning and draping
- Equipment Microscope, Autoclave, Centrifuge, Incubator and Hemoglobinometer)
- Assisting with pre- op and post- op, cutting and sorting graft placement
- Assisting with patient meal
Accomplishments
- Certified Medical Assistant/EKG/Coding and Billing
- CPR and First Aid Certified HIPAA, OSHA Certification
References
References Available Upon Request
Timeline
Medical Assistant
Medical Hair Transplant & Aesthetics
2022.08 - 2023.05
Cashier Assistant
Sprouts Farmers Market
2019.05 - 2021.09
Environmental Services Housekeeper
Santa Clara Valley Medical
2017.10 - 2018.08
Medical Assisting -
Metro ED Adult Education
High School Diploma -
Mount Pleasant High School
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