Destiny Trevino
San Jose,CA
Summary
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
6
6
years of professional experience
Work History
Medical Assistant
Medical Hair Transplant & Aesthetics
08.2022 - 05.2023
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Cashier Assistant
Sprouts Farmers Market
05.2019 - 09.2021
- Enhanced customer satisfaction by providing efficient and accurate checkout services.
- Reduced wait times for customers by quickly processing transactions and maintaining organized work area.
- Maintained clean and safe workspace, ensuring proper sanitation protocols were followed.
- Assisted with restocking shelves and inventory management to keep store well-stocked and appealing to customers.
- Provided exceptional customer service, addressing customer inquiries and resolving issues promptly.
- Collaborated with team members to maintain positive work environment and boost employee morale.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Processed returns and exchanges efficiently, adhering to company guidelines while prioritizing customer satisfaction.
- Handled high-pressure situations effectively during peak hours while maintaining professional demeanor towards customers and colleagues.
- Participated in team meetings to discuss ways of improving store efficiency, customer service quality, and overall performance metrics.
- Addressed and resolved complaints quickly to maintain customer satisfaction.
Environmental Services Housekeeper
Santa Clara Valley Medical
10.2017 - 08.2018
- Enhanced cleanliness standards by consistently adhering to established protocols and using appropriate cleaning solutions.
- Improved infection control measures by meticulously disinfecting high-touch areas in patient rooms, restrooms, and common spaces.
- Reduced cross-contamination risks with thorough cleaning practices and proper disposal of hazardous materials.
- Increased overall facility hygiene by regularly laundering linens, bedspreads, and towels according to guidelines.
Education
Medical Assisting -
Metro ED Adult Education
San Jose, CA02.2022
High School Diploma -
Mount Pleasant High School
San Jose, CA06.2012
Skills
Front Office:
- Sending and receiving office com / Multi-line phone / Triage
- Medical billing, Bank Reconciliation, and Coding (CPT & ICD9)
- Patient filing, Charting and Scheduling
- Inventory (Stock and ordering supplies)
- MS Word-Excel-Powerpoint/Type 40 WPM
Back Office:
- Knowledge of current HIPPA and OSHA regulations
- Adult CPE (Vital signs, Ht and Wt, pap smear, rectal exam, Breast exam, UA, EKG, Injection, mixing and calculation of meds)
- Well baby check (Vital signs, Ht and Wt, Head and chest measurements, immunization and injection)
- Throat culture
- Specimen collection, packaging, Lab requisitions (urine, sputum,stool)
- Minor Surgeries (skin preparation and tray set up for minor surgeries)
- Surgical Scrubbing and gloving
- Bandaging and wound dressing
- Massage therapy (basic back massage, hot and cold applications and ultrasound)
- Positioning and draping
- Equipment Microscope, Autoclave, Centrifuge, Incubator and Hemoglobinometer)
- Assisting with pre- op and post- op, cutting and sorting graft placement
- Assisting with patient meal
Accomplishments
- Certified Medical Assistant/EKG/Coding and Billing
- CPR and First Aid Certified HIPAA, OSHA Certification
References
References Available Upon Request
Timeline
Medical Assistant
Medical Hair Transplant & Aesthetics
08.2022 - 05.2023
Cashier Assistant
Sprouts Farmers Market
05.2019 - 09.2021
Environmental Services Housekeeper
Santa Clara Valley Medical
10.2017 - 08.2018
Medical Assisting -
Metro ED Adult Education
High School Diploma -
Mount Pleasant High School
Similar Profiles
Ramokone MolotoRamokone Moloto
Client Liaison at VYTA Aesthetics & Hair TransplantClient Liaison at VYTA Aesthetics & Hair Transplant
Shahd WasfyShahd Wasfy
Call Center Sales Representative at Hair Transplant ClinicCall Center Sales Representative at Hair Transplant Clinic
HAYDEE MATAHAYDEE MATA
Medical Assistant at Bosley Hair TransplantMedical Assistant at Bosley Hair Transplant