Store Manager Candidate
Dollar General
05.2023 - 02.2024
- Resolved escalated customer complaints professionally while striving to exceed expectations in service recovery efforts.
- Established a positive store culture focused on teamwork, customer service excellence, and continuous improvement initiatives.
- Implemented loss prevention strategies for reduced shrinkage and improved profit margins.
- Maintained clean, organized store layout for optimal visual presentation of products and ease of navigation for customers.
- Managed inventory levels for optimal product availability and turnover rates.
- Increased customer satisfaction by implementing efficient store operations and staff training.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
