Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Christopher Mouer

Baltimore,MD

Summary

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

3
3
years of professional experience

Work History

Cook

Vocelli Pizza
01.2024 - 06.2024
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.

Food Service Worker

University Of Maryland, College Park
09.2021 - 12.2023
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.

Assistant

Ashley Cardona
01.2024 - 04.2024
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.

Education

High School Diploma -

James Hubert Blake High School
Silver Spring, MD
05.2024

Skills

  • Customer Service
  • Cooking
  • Cleaning and organization
  • Food handling
  • Customer Satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Cash Handling
  • Guest Services
  • Cash Management
  • Product Knowledge
  • Customer Focus
  • Cash handling expertise
  • Refund handling
  • Payment Collection
  • Merchandise Restocking
  • Up-selling techniques
  • Customer Relationship Management (CRM)

Languages

English
Native or Bilingual
Spanish
Elementary

Timeline

Cook

Vocelli Pizza
01.2024 - 06.2024

Assistant

Ashley Cardona
01.2024 - 04.2024

Food Service Worker

University Of Maryland, College Park
09.2021 - 12.2023

High School Diploma -

James Hubert Blake High School

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Christopher Mouer