Destiny Valenzuela
Lakeside,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Inventory Control Analyst
Hollandia Dairy
2023.05 - Current
- Gather and analyze data to forecast trends and recommend adjustments.
- Help create and improve inventory control policies.
- Conducted monthly counts of inventory in various warehouses
- Check work and purchase orders against actual materials and resolved variances.
- Works with different departments to keep inventory controlled according to established procedures.
- Records information, shortages, and discrepancies to keep records current and accurate.
- Keeps documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Develops inventory reports to provide management with comprehensive data on inventory levels.
- Assists in processing of new inventory and disposal of outdated items to keep products fresh and up-to-date.
- Completes stock inventories to identify and address issues negatively impacting controls.
- Implements systems for tracking and managing stock levels with accuracy and precision.
- Establishes protocols to use for inventory control and management, streamlining internal process.
- Maintains up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
- Lead implementation of Warehouse Inventory System through Product Control Teams, as well as conducts training on next phases of system to keep every team up to date
- Analyzes team performance and identifies opportunities for additional training.
- Current managed inventory valued at $3.5 Million includes Raw Inventory, Finished Good Inventory and Items Purchased for Resale.
- Monitored participant workflow and behaviors throughout training process.
- Experience working with eRMS, WMS, Excel, Word, SQL Microsoft Office.
Purchasing Coordinator
KW Cages
2022.08 - 2023.04
- Maintained complete documentation and records of all purchasing activities.
- Contacted each vendor and recorded information regarding price, availability and quality of products.
- Created purchase orders and had each signed by CEO.
- Monitored all purchase requisitions and handled adjustments with vendors.
- Verified delivery of correct materials amounts to production pallets at right time.
- Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
- Tracked inventory shipments and prepared spreadsheets detailing item information.
- Computed and created purchase orders in Filemaker PRO to monitor stock levels, verify purchase requisitions, and expedite customer orders.
- Reviewed proposals, qualified vendors, and recommended optimal suppliers.
- Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
- Cultivated strong relationships with vendors to maintain and improve levels of customer service.
- Began at KW Cages as Customer Service Representative
- Actively listened to customers, handled concerns quickly and de-escalated issues.
- Answered customer telephone calls, emails and chats promptly to avoid on-hold wait times.
- Responded to customer requests for products, services, and company information.
- Mentored new customer service hires, resulting in stronger staff development and increased productivity.
- Experience working with Magento, FileMaker Pro, Mac Pages, Mac Numbers.
Operations and Logistics Coordinator
Granite Gold
2022.05 - 2022.07
- Entered data, generated reports, and produced tracking documents.
- Gathered and organized materials to support operations.
- Managed logistics assets for timely and cost-effective delivery of cargoes.
- Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.
- Provided procurement of goods, provision of transportation services, tracking of movement and change to support safe and secure operations.
- Investigated claims and delayed shipments
- Experience using programs: WooCommerce, E-commerce, Business Central, Freight View, Microsoft Excel, Microsoft Word and Microsoft Outlook
- Accounts handled include: Walmart, Home Depot, Amazon and Grocery Retailers like HE-B, along with warehouse stores.
Barista
Starbucks
2021.11 - 2022.05
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Used POS system to accurately enter orders and process payments.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Helped management keep adequate supply on hand by notifying of shortages.
Non-Injury Automotive Adjuster
USAA
2018.08 - 2021.10
- Examined claims forms and other records to determine insurance coverage.
- Analyzed information gathered by investigations to report findings and recommendations.
- Reviewed police reports and physical property damage to determine extent of liability.
- Evaluated insurance policies and analyzed damages to determine coverage.
- Prepared summaries of damage, payments, and policy coverage.
- Established relationships with clients and insurance companies to foster timely claims resolution.
- Documented all investigation activity and presented reports to management.
- Conducted comprehensive interviews of witnesses and claimants to gather facts and information.
- Selected as SME (Subject Matter Expert) and flown to OK to help train third party new hires to take FNOL(First Notice of Losses) for USAA Adjusters
- Selected as New Hire Trainee and trained new claims staff members on proper handling and evaluation of claim process and procedures.
- Completed SCLA (Senior Claims Law Associate)
- Experience using: Microsoft Office including Microsoft Word, Excel and Outlook as well as Internal Software at USAA.
- Roles Held: Claims Adjuster, New Hire Training Coach, and 3rd Party Training Subject Matter Expert with Travel Experience.
Education
Bachelor of Science - Forensic Psychology
Arizona State University
Tempe, AZ12.2024
Skills
- Records Management
- Discrepancy Resolution
- Data Management
- Inventory Reconciliation
Certification
Senior Claims Law Associate
Timeline
Inventory Control Analyst
Hollandia Dairy
2023.05 - Current
Purchasing Coordinator
KW Cages
2022.08 - 2023.04
Operations and Logistics Coordinator
Granite Gold
2022.05 - 2022.07
Barista
Starbucks
2021.11 - 2022.05
Non-Injury Automotive Adjuster
USAA
2018.08 - 2021.10
Bachelor of Science - Forensic Psychology
Arizona State University
Senior Claims Law Associate
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