Destiny Vega
El Paso,TX
Summary
Certified, entry-level Emergency Medical Technician with educational background adept at learning processes associated with assessing emergencies and delivering exceptional problem-solving and decision-making processes. Friendly COVID-19 screener with skills in testing and communication. Committed to preserving patient confidentiality, maintaining clean work environments and keeping thorough records. Familiar with screening equipment and numerous testing methods.
Overview
6
6
years of professional experience
1
1
Certification
Work History
EMT, Covid Testing
Rhino Medical Services
05.2022 - Current
- Set up testing site and gathering required provided supplies, breakdown equipment for sites/events, sample collection handling, as well as repack equipment at end of the event.
- Review of client list
- Explain to each client, reason for testing, procedure, and answer questions.
- Wear required Personal Protective Equipment at all times, disposed after each use.
- Consistently read test cards 15 minutes following collection
- Document test results on facility website.
- Follow algorithm as indicated by test result and client condition for notification of supervising staff and need for confirmatory testing.
- Sanitize after each client; disinfect workspace at end of testing session; dispose of hazardous waste and store supplies; notify supervising staff of need to restock supplies.
- Participate in COVID-Task force meetings and training.
- Able to label, collect, and process client specimens to ensure accurate test results.
- Perform all duties within HIPAA regulations
- Adhere to policy and procedures during all activates
- Complete accurate documentation of client visitations
- Ensure clients waiting for testing maintain social distancing in orderly manner.
- Assist when needed to transport specimens back to appropriate sites for pick up
Caregiver
Progressive Home Care
11.2020 - 01.2021
- Maintained clean and well-organized environment for client happiness and safety.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
- Supervised medication administration, personal hygiene and other activities of daily living
- Helped clients stay happy and healthy by providing mental and emotional support.
- Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care
- Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits
Caregiver
The Aristocrat
04.2020 - 09.2020
- Cared for wounds by changing bandages, dressings and binders to promote healing
- Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness
- Checked mail, shopped for groceries and handled bill payments
- Assisted patients with daily personal hygiene such as bathing, dressing and grooming
- Prepared food and helped patients eat to support healthy nutrition
- Oversaw and planned resident schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits
- Helped clients with personal needs from exercise to bathing and personal grooming
- Assisted patients with bladder and bowel needs by helping to restroom
Customer Service Associate
Allen Theatres
10.2018 - 11.2019
- Educated customers on special pricing opportunities and company offerings
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication
- Greeted customers to facilitate services, determine service needs and accurately input orders into electronic systems
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints
- Assisted many customers per hour, greeting with upbeat attitude and service
- Shared detailed information regarding product options to help customers make decisions
Waitress
Mi Cabañita Authentic Mexican Food
09.2017 - 09.2018
- Prepared salads, appetizers and set up garnish stations to assist kitchen staff
- Stocked server areas with supplies before, during and after shifts to boost performance of serving staff
- Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties
- Maintained accuracy while handling payments, giving change and printing receipts to customers
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware
- Increased sales of high margin menu items through effective upselling
Education
Associate of Science - Radiologic Technology
New Mexico State University - Dona Ana Community College
Las Cruces, NM01.2025
Emergency Medical Services Certificate -
ProAction Medical Services Institute
El Paso, TX12.2021
High School Diploma -
Alamogordo High School
Alamogordo, NM05.2019
Skills
- Balancing cash drawers
- Customer Service
- Fast paced
- High-energy attitude
- Excellent communication skills
- Very empathetic
- Flexible
- Knowledgeable of HIPAA Act
- Very Patient
- Positive attitude
- Remain calm under pressure
- Responsible
- Trustworthy
- Organized
- Hard-working
- Disciplined
- Medical Equipment Operation
- Cultural Competency
- Vital Signs Monitoring
Certification
BLS Certified, 08/10/21
Languages
Spanish
Limited Working
Timeline
EMT, Covid Testing
Rhino Medical Services
05.2022 - Current
Caregiver
Progressive Home Care
11.2020 - 01.2021
Caregiver
The Aristocrat
04.2020 - 09.2020
Customer Service Associate
Allen Theatres
10.2018 - 11.2019
Waitress
Mi Cabañita Authentic Mexican Food
09.2017 - 09.2018
Associate of Science - Radiologic Technology
New Mexico State University - Dona Ana Community College
Emergency Medical Services Certificate -
ProAction Medical Services Institute
High School Diploma -
Alamogordo High School
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