Summary
Overview
Work History
Education
Skills
Licensing
Certification
Accomplishments
Timeline
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Destiny Vetter

Henderson,NV

Summary

Dedicated and compassionate Registered Nurse (RN) with a progressive career history in direct patient care, triage, and care coordination in a fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude, and excellent customer service. Works well with diverse patient populations and fosters trusting relationships to improve outcomes. Efficiently coordinate with healthcare professionals to advance patient care. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Registered Nurse, Emergency Department

HCA Sunrise Hospital
07.2022 - Current
  • Enhanced patient care by conducting thorough assessments and promptly addressing critical needs.
  • Streamlined emergency room operations by efficiently triaging patients according to the severity of their condition.
  • Collaborated with multidisciplinary teams for optimal patient outcomes during high-stress situations.
  • Facilitated clear communication with patients, families, and colleagues, fostering a positive environment in a fast-paced setting.
  • Administered appropriate medications and treatments, ensuring accurate dosage and timely delivery for improved patient health.
  • Deescalated tense situations involving agitated patients or family members through active listening skills and empathetic responses.
  • Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
  • Reduced hospital readmissions through effective discharge planning, patient education, and follow-up care coordination.
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
  • Improved patient safety by adhering to infection control protocols and maintaining a clean work environment.
  • Expedited treatment plans by interpreting diagnostic tests accurately and collaborating with physicians on appropriate interventions.
  • Mentored new nursing staff in emergency room procedures and techniques, promoting team cohesion and a supportive learning atmosphere.
  • Updated personal nursing knowledge through continuing education courses, staying current on best practices in emergency medicine.
  • Prevented medication errors by diligently verifying drug orders against patient records before administering treatments.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Remained calm and productive during life-threatening situations to maximize positive outcomes.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.

Tissue & Ocular Donation Specialist/Team Lead

Nevada Donor Network
10.2020 - 06.2022
  • MDD Certification for Ocular Donation Preceptor role.
  • Enhanced tissue recovery efficiency by implementing standardized protocols and procedures.
  • Increased donor eligibility by meticulously screening medical records for suitability.
  • Assisted in training new Tissue Recovery Specialists, enhancing their skills and knowledge in the field.
  • Collaborated with other team members for timely and accurate completion of tissue recoveries, streamlining the process.
  • Strengthened relationships with hospital staff, ensuring smooth coordination during tissue recovery cases.
  • Supported continuous improvement efforts through participation in quality assurance initiatives, optimizing work processes.
  • Ensured proper documentation, resulting in accurate record-keeping of donor information and case details.
  • Demonstrated flexibility by adapting to varying schedules and participating in an on-call rotation for 24/7 availability.
  • Efficiently executed post-recovery activities such as labeling specimens and preparing shipment containers according to established protocols.
  • Consistently met deadlines under high-pressure situations for optimal tissue procurement outcomes.
  • Managed inventory levels of supplies required for successful tissue recoveries.
  • Actively collaborated with other departments including Quality Assurance, Regulatory Affairs, and Distribution to ensure seamless operations.
  • Cleaned and sterilized instruments, equipment and surfaces.

Office Manager

Screaming Images
06.2018 - 12.2019
  • Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.
  • Arranged corporate and office conferences for company employees and guests.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using Quickbooks and Microsoft Excel.
  • Compared prices to ensure optimal savings.
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Performed billing, collection and reporting functions for office.
  • Handled all incoming business and client requests for information.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Provided complete meeting support, including materials preparation and notes or minute taking.

Litigation Legal Assistant & Intake Specialist

Mainor Wirth Injury Lawyers
03.2017 - 06.2018
  • Reviewed and analyzed government and judicial structures, as well as arbitration concepts and negotiation techniques.
  • Supervised appointment scheduling for four attorneys and made adjustments and changes through Needles application.
  • Managed day-to-day legal activities such as subpoena services for personal injury office with four attorneys.
  • Wrote and filed pleadings with civil court on schedule to maximize case success.
  • Investigated causes and resolutions to personal injury and medical malpractice cases, reviewing damages, losses and settlement formalities.
  • Drafted correspondence and documentation and disseminated materials to appropriate parties.
  • Interacted kindly with insurance providers via phone, email and written correspondence to obtain necessary documents to complete registration.
  • Completed intake assessment forms and filed clients' case files to ensure good organization.
  • Answered phone calls and provided new clients with required paperwork to initiate service.

Customer Service Representative & Dispatch

Papillon Grand Canyon Helicopters
06.2016 - 03.2017
  • Recommended helicopter packages to customers, thoroughly explaining details.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Evaluated and adjusted over thirty routes based on daily needs, available workers, hazards and weather conditions.
  • Kept detailed track of all available field personnel and all in-progress and completed calls.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Directed all dispatching, routing and tracking of six helicopters.

Education

Bachelor of Science -

Roseman University of Health Sciences
Henderson, NV
05.2022

Associate of Science -

College of Southern Nevada
Henderson, NV
05.2020

Skills

  • Emergency Patient Triage
  • Medication Side Effect Knowledge
  • Patient Assessments
  • Charting and Clinical Documentation
  • Maintaining Patient Safety Standards
  • Interpreting EKGs
  • Patient Stabilization
  • Discharge Planning
  • Additional documentation of CE's provided upon request

Licensing

  • RN - Nevada | 856967

Certification

  • Advanced Life Support (ALS)
  • Basic Life Support (BLS)
  • Pediatric Advanced Life Support (PALS)
  • NCI Nonviolent Crisis Intervention (CPI)
  • Emergency Nursing Pediatric Certification (ENPC)
  • Trauma Nursing Core Certification (TNCC)
  • Ultrasound IV Certification

Accomplishments

  • Medical Mission to Ethiopia during Summer 2019
  • President of Nevada Sate College's Anatomy & Physiology Honor Society for two semesters (Summer 2019 - Winter 2019 Semesters).
  • Secretary & Medical Mission Coordinator of Nevada State College's Anatomy & Physiology Honor Society during Spring 2020 Semester.
  • Dean's List at Genesee Community College during Spring 2016 semester.

Timeline

Registered Nurse, Emergency Department

HCA Sunrise Hospital
07.2022 - Current

Tissue & Ocular Donation Specialist/Team Lead

Nevada Donor Network
10.2020 - 06.2022

Office Manager

Screaming Images
06.2018 - 12.2019

Litigation Legal Assistant & Intake Specialist

Mainor Wirth Injury Lawyers
03.2017 - 06.2018

Customer Service Representative & Dispatch

Papillon Grand Canyon Helicopters
06.2016 - 03.2017

Bachelor of Science -

Roseman University of Health Sciences

Associate of Science -

College of Southern Nevada

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Destiny Vetter