Destiny Watson-Dewitte
Indianapolis,IN
Summary
Detail-oriented healthcare professional with experience in patient care, scheduling, and administrative support. Proven ability to manage multiple priorities, maintain accurate records, and communicate effectively in fast-paced environments. Skilled in data entry, appointment coordination, and maintaining confidentiality through HIPAA compliance. Reliable, organized, and tech-savvy, with a strong ability to work independently and support remote team operations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Orthodontic Dental Assistant
Smile Doctors
05.2025 - Current
- Assisted orthodontists during patient procedures, ensuring smooth workflow and patient comfort.
- Managed patient records accurately within electronic health record systems.
- Coordinated appointment scheduling to optimize clinic efficiency and patient flow.
- Took x-rays, photographs, and impressions of patients' teeth and mouth.
- Enhanced practice efficiency by maintaining well-organized inventory of orthodontic supplies and equipment.
- Coordinated patient care plans, ensuring seamless communication among healthcare providers and families.
- Monitored patient progress, adjusting care plans based on ongoing assessments and feedback.
- Facilitated interdisciplinary team meetings to streamline operational workflows and improve service delivery.
- Established protocols for data management, enhancing accuracy in patient records and reporting systems.
Sterile Processing Technician
Indiana University Health
10.2024 - 05.2025
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Contributed to a positive work environment through effective communication and teamwork among fellow associates.
Online Grocery Associate
Walmart
06.2020 - 10.2024
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Contributed to a positive work environment through effective communication and teamwork among fellow associates.
Education
Medical Imaging - Radiology
Ivy Tech Community College of Indiana
Indianapolis, INNHA EKG Certification - EKG
Indiana School of Phlebotomy
Indianapolis, IN06.2024
High School Diploma -
Martinsville High School
Martinsville, IN06.2019
Skills
- Appointment scheduling
- Ordering supplies
- Supply management
- Complaint resolution
- Data entry proficiency
- Sales proficiency
- Taking X-rays
- HIPAA compliance
- Patient care
- Certified EKG technician
- Teamwork and collaboration
- Staff training
Accomplishments
- Achieved the deans list at IUPUI, UINDY, and Ivy Tech college from 2019-current
- Rewarded with employee of the month at Walmart
Certification
- NHA certified EKG technician
- HIPPA certified
- CRCST certified
Education
true
Timeline
Orthodontic Dental Assistant
Smile Doctors
05.2025 - Current
Sterile Processing Technician
Indiana University Health
10.2024 - 05.2025
Online Grocery Associate
Walmart
06.2020 - 10.2024
NHA EKG Certification - EKG
Indiana School of Phlebotomy
Medical Imaging - Radiology
Ivy Tech Community College of Indiana
High School Diploma -
Martinsville High School