Destiny Whitfield
Bus Line :8632554478
Summary
Dedicated Driver focused on satisfying passengers with fast, professional service. Runs smooth, efficient routes without issue to meet schedules and exceed expectations. Understands DOT rules and basic vehicle maintenance. Reliable Driver Partner with a proven background in customer service and transportation logistics. Possess strong skills in communication, problem-solving, and time management which have been crucial to maintaining high customer satisfaction ratings. Experience includes managing schedules efficiently, ensuring rider safety, and maintaining vehicle upkeep. This role has honed abilities in multitasking, remaining calm under pressure, and handling disputes professionally for positive resolutions.
Overview
4
4
years of professional experience
Work History
Uber Partner
Uber
01.2022 - Current
- Managed unexpected emergencies and route changes with calm and professionalism.
- Greeted passengers and provided a safe and comfortable ride to their destination.
- Updated profile information regularly including availability status and vehicle details.
- Collaborated with rideshare platform support teams to address any operational concerns.
- Utilized GPS navigation systems to ensure timely arrival at destinations.
- Displayed excellent knowledge of city streets and landmarks in order to provide accurate directions.
- Cleaned vehicle regularly to maintain professional appearance.
- Assisted passengers with loading luggage into the trunk of the car when needed.
- Drove passengers from pick-up points to deliver to destination.
- Maintained cleanliness of interior and exterior of vehicle.
Doordash Driver
DoorDash
01.2021 - Current
- Documented daily mileage, gas, and other data.
- Verified the contents of inventory loads against shipping papers.
- Communicated effectively with dispatch and customers to provide status updates.
- Loaded and unloaded merchandise efficiently to meet demanding route targets.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Logged deliveries, drop-off times and special conditions in company system.
- Monitored traffic conditions and applied defensive strategies to avoid accidents.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Inspected vehicles for mechanical items and safety issues prior to operating them.
- Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
- Maintained confidentiality of sensitive materials during transport.
Education
High School Diploma -
.
Skills
- Route navigation
- Customer service
- Traffic monitoring
- Delivery documentation
- Inventory verification
- Emergency management
- GPS utilization
- Problem solving
- Vehicle maintenance
- Route planning
- Communication skills
- Safety awareness
- Strong navigation
- Tech-savviness
- Flexibility
- Time management
- Cleanliness
- Punctuality
- Multitasking and organization
- Communication
- Patience and tact
Timeline
Uber Partner
Uber
01.2022 - Current
Doordash Driver
DoorDash
01.2021 - Current
High School Diploma -
.
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