Destiny Williams
Pinewood,SC
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets. Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys.
Overview
7
7
years of professional experience
Work History
Sales Associate
7/11 Convenience Store
North Charleston, SC
02.2020 - 06.2022
- Received and displayed product shipments on store retail shelves upon delivery.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Trained new team members in cash register operation, stock procedures and customer services.
- Adhered to company initiatives and achieved established goals.
- Cleaned shelves, counters and tables to maintain organized store.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Sales Associate
Tractor Supply Company
Moncks Corner, SC
06.2018 - 06.2019
- Maintained records related to sales for store management.
- Prepared merchandise for purchase or rental.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Placed special orders or called other stores to find desired items.
- Ticketed, arranged and displayed merchandise to promote sales.
- Exchanged merchandise for customers and accepted returns.
- Described merchandise and explained use, operation and care.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Maintained knowledge of sales and promotions, return policies and security practices.
Sales Associate
Dollar General
Saint Stephen, SC
04.2018 - 06.2018
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Processed transactions using a point-of-sale system.
- Conducted inventories on a regular basis to track stock levels.
- Demonstrated product features and benefits for customers' needs.
- Handled customer complaints in a professional manner.
- Tracked sales performance metrics to identify trends in the market place.
- Upsold additional items based on customer interests and needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Cashier
McDonald's Restaurant
Kingstree, SC
04.2017 - 07.2017
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Answered customer inquiries regarding store policies and procedures.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Sales Associate
Walmart
Moncks Corner, SC
09.2015 - 05.2016
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Greeted customers and provided exceptional customer service.
- Trained new team members in cash register operation, stock procedures and customer services.
- Cleaned shelves, counters and tables to maintain organized store.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Answered store and merchandise questions and led customers to wanted items.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Recommended merchandise to customers based on needs and preferences.
Education
High School Diploma -
Penn Foster High School
Online10-2015
Skills
- Client Account Management
- Business Development
- Order Processing
- Payment Processing
- Customer Needs Assessment
- Upselling
- Product Sales
- Strategic Planning
- Problem-Solving
- Merchandise Display
- Teamwork and Collaboration
- Customer Service
- Outgoing Personality
- Money Handling
- Conflict Resolution
Timeline
Sales Associate
7/11 Convenience Store
02.2020 - 06.2022
Sales Associate
Tractor Supply Company
06.2018 - 06.2019
Sales Associate
Dollar General
04.2018 - 06.2018
Cashier
McDonald's Restaurant
04.2017 - 07.2017
Sales Associate
Walmart
09.2015 - 05.2016
High School Diploma -
Penn Foster High School