Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Destiny Williams

Chicago,IL

Summary

As a high school student who has been employed before, I'm seeking the opportunity to enhance my leadership abilities through previously holding the lead position with my last employer. I am a dedicated customer service representative skilled in active listening and problem-solving. Committed to providing tailored solutions and ensuring customer satisfaction.

Overview

2
2
years of professional experience

Work History

Neighborhood Babysitter

Childcare
Chicago, Illinois
01.2024 - Current
  • Supervised children during playtime and activities in neighborhood settings.
  • Assisted parents with childcare needs by providing reliable service and communication.
  • Engaged children in educational games and creative play to promote development.
  • Ensured a safe environment by monitoring children's behavior and surroundings.
  • Prepared snacks and meals according to dietary preferences and restrictions.
  • Coordinated schedules with families to align availability for babysitting services.
  • Communicated effectively with parents regarding children's needs and daily activities.

Customer Service Representative

After School Programs Inc.
Chicago, Illinois
09.2024 - 12.2024
  • Resolved customer issues by actively listening to feedback and implementing effective solutions.
  • Addressed customer concerns by attentively listening to feedback and providing tailored solutions.
  • Provided support to program leaders during after-school activities and events.
  • Responded promptly to customer inquiries via phone, email, and in-person interactions.

Education

High School Diploma -

University of Chicago Woodlawn
Chicago, IL

Skills

  • Customer service
  • Problem solving
  • Team collaboration
  • Time management
  • Effective communication

Accomplishments

  • currently enrolled in One Goal, Junior year of High School
  • 3.867 GPA
  • Successfully completed honors Algebra II & Honors Geometry simultaneously during the 2023-2024 school year

References

References available upon request.

Timeline

Customer Service Representative

After School Programs Inc.
09.2024 - 12.2024

Neighborhood Babysitter

Childcare
01.2024 - Current

High School Diploma -

University of Chicago Woodlawn