Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Destiny Williams

Temple Hills,MD

Summary

Analytical Data Management Specialist with many years of experience housing complex and evolving datasets in sophisticated systems built to last. Statistical expert with collaborative approach to data management system design and usability validation. Creative troubleshooter implementing enduring solutions to chronic deficiencies.

Overview

1
1
Certification
7
7
years of professional experience

Work History

CRM Systems & Data Management Specialist

American Federation of Government Employees
Washington, DC
03.2020 - 08.2025
  • Support data imports, exports, and integrations between platforms such as CRM, TargetSmart, and enterprise database systems.
  • Ensured data integrity by verifying reliability of information during entry, updates, migrations, and system sharing.
  • Create and enforce data standards for naming conventions, required fields, formatting, and record structure.
  • Maintain data quality by reviewing records for errors, duplicates, missing values, and inconsistencies.
  • Troubleshoot data issues reported by users, including sync failures, incorrect records, and system-related discrepancies.
  • Train users on correct data entry, system usage, and best practices to reduce future errors.
  • Document processes and workflows for data entry, maintenance, cleanup, access, and reporting.
  • Monitored governance and compliance practices to ensure adherence to internal policies and applicable regulations.
  • Coordinated with technical and business teams to resolve system issues and enhance workflows, supporting operational needs.

Audio Engineer and Producer

The Trap Factory
Hyattsville, Maryland
10.2018 - 11.2020
  • Applied specialized software and system controls to optimize performance and troubleshoot quality issues, ensuring consistent operation across complex technical systems.
  • Monitor input signal levels to avoid distortion, noise, or weak recordings.
  • Configured input devices and managed signal routing for high-quality data capture from multiple sources.
  • Troubleshoot hardware and software issues such as bad cables, grounding noise, interface problems, or faulty channels.
  • Maintain session files, backups, and version control of project assets.
  • Document signal flow, patching, routing, equipment settings, and system layouts.
  • Maintained and updated connected systems and supporting infrastructure to ensure secure operation, compatibility, and reliable access across enterprise environments.
  • Tested, maintained, and troubleshot end-user devices, peripheral equipment, and computer systems to ensure reliable performance and minimize operational downtime

Education

Professional Certificate - Cybersecurity

John Hopkins University
Baltimore, MD
05-2026

RHCSA, RCHE - Red Hat Enterprise Linux

Yellow Tail Tech
Silver Spring, MD
08-2026

Skills

  • Data management and integrity
  • Data lifecycle management
  • User provisioning
  • User access management
  • Data security practices
  • Compliance practices
  • System troubleshooting
  • Freshdesk and Zendesk proficient
  • Process documentation management
  • User training and development

Certification

  • CompTIA Security+ CE
  • ISC2 Certified in Cybersecurity

Timeline

CRM Systems & Data Management Specialist

American Federation of Government Employees
03.2020 - 08.2025

Audio Engineer and Producer

The Trap Factory
10.2018 - 11.2020

Professional Certificate - Cybersecurity

John Hopkins University

RHCSA, RCHE - Red Hat Enterprise Linux

Yellow Tail Tech

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Destiny Williams