Summary
Overview
Work History
Education
Skills
Timeline
Generic

Destiny Wisdom

Summary

- Hardworking server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

- Detail-oriented Waiter with 1 year of experience in in-house dining in a retirement home. Skilled at memorizing menus and orders, handling high-traffic times and maintaining accuracy with large orders. Dedicated to excellent customer service and best-in-class dining experiences.

- Self-motivated fry-cook used to working in busy kitchen. Proficient in preparing main dishes, appetizers, salads and desserts. Experienced training and supervising new employees.

- Energetic Fry Cook handling multiple tasks in high-volume kitchens. Adept at prepping stations ahead of shift to maintain continuous kitchen workflows. Always willing to assist coworkers with tasks.

- Reliable cashier and cook with 6 years of experience working front counter and cooking simple menu items. Team-player with clear communication skills. Arrive to work early to prepare for shift and relieve other coworkers on time.

- Hardworking Fry Cook with proven excellence in fast-paced kitchens. Adheres to all safe kitchen practices while delivering orders on time. Reputation for consistent attendance, strong work ethic and calm demeanor.

- Hardworking fry cook coordinating high-volume orders with accuracy and precision. Educated in preparing specialty foods and safely operating baking and cooking equipment.

- Reliable Fry Cook with established food preparation talents. Skilled at reading order slips, operating large volume commercial cooking equipment and restocking kitchen. Committed to adhering to safety standards and providing efficient and quality food delivery to customers.

- Hardworking Cook with 2 years in fast food preparation. Accurately cooked wide variety of menu items according to customer requests. Committed to solving problems effectively, managing inventory and moving forward effectively by working hand-in-hand with managers.

- Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

- Effectively meet front-end needs with skilled merchandising, customer support and register management. Proficient in processing purchases and returns with high accuracy and diligent attention to important details. Sales expert promotes products and plans to boost store profits.

- Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service and team leadership.

- Motivated cashier with 4-year track record of success in providing exceptional service and sales support. Strong team player committed to assisting co-workers and management with all activities necessary for store success.

- Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards.

- Service-oriented Cashier well-versed in processing cash, card and check payments without error. Offers security-minded approach with excellent customer service abilities. Flexible in scheduling and committed to punctual, reliable attendance.

- Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

- Outgoing Customer Service Cashier well-versed in loss prevention techniques and proficient in POS and register systems. Energetic self-starter with outstanding active listening abilities.

- Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.

- Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.

- Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations. Productive Bakery Clerk well-versed in providing personable service and meeting customer expectations. Strong familiarity with basic recipes and kitchen equipment acquired 1 year of industry experience. Committed to contributing to dynamic bakery team. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

13
13
years of professional experience

Work History

Bakery Clerk

City Market
06.2023 - 10.2023
  • Enhanced customer satisfaction by providing excellent bakery product recommendations and answering product-related questions.
  • Maintained a visually appealing and well-stocked bakery display, leading to increased sales.
  • Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
  • Collaborated with fellow bakery staff members to streamline production processes and improve overall efficiency.
  • Assisted in inventory management by accurately tracking stock levels and promptly replenishing supplies as needed.
  • Ensured compliance with food safety regulations by maintaining a clean and organized workspace at all times.
  • Developed strong relationships with regular customers, fostering loyalty and repeat business for the bakery department.
  • Managed incoming bakery deliveries, verifying order accuracy and freshness of products upon arrival.
  • Performed routine maintenance on baking equipment to maintain optimal functionality and prevent downtime during peak hours.
  • Communicated effectively with store management regarding bakery operations, addressing potential issues proactively before they escalated into larger problems.
  • Promoted a positive work environment within the bakery team through open communication channels and constructive feedback mechanisms.
  • Contributed to successful seasonal promotions by designing eye-catching displays showcasing holiday-themed baked goods.
  • Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
  • Maintained tidy and organized work area to comply with cleanliness standards.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Inspected goods to establish accurate pricing and labeling.
  • Used utensils and equipment to portion, wrap and display bakery items.
  • Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
  • Provided superior customer service to promote guest satisfaction, brand loyalty, and consistent revenue.
  • Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
  • Recommended new bakery items to customers based on taste preferences, building rapport and boosting sales.
  • Wrapped, boxed and weighed bakery department products.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Prioritized helping customers over completing other routine tasks in store.
  • Developed strong rapport with customers and created positive impression of business.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Used in-store system to locate inventory and place special orders for customers.
  • Recommended complementary purchases to customers, increasing revenue.
  • Monitored customers for signs of security concerns and escalated issues to management.

Associate

Ross Dress For Less
03.2023 - 03.2023
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.
  • Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
  • Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Provided product price information to customers.
  • Managed customer relations through communication and helpful interactions.
  • Identified customer needs and wants to enhance customer experiences and boost sales.

Server

The Commons of Hilltop
05.2013 - 11.2014
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Trained new employees on restaurant procedures and plating techniques.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Addressed complaints to kitchen staff and served replacement items.
  • Provided exceptional service to high volume of daily customers.
  • Recorded meal selections and transactions in microsystem to deliver prompt service.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Communicated effectively with patrons, took orders and made item recommendations.
  • Trained new employees to perform duties.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Stocked server areas with supplies before, during and after shifts.
  • Prepared and served cold and hot beverages to guests.
  • Processed customers' payments and provided receipts.
  • Rearranged tables and chairs, located or rolled extra silverware and reset tables to prepare for large groups.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Monitored customer movements and quickly cleared empty tables for future customers.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
  • Greeted newly seated guests quickly and efficiently.
  • Entered customer food orders into computer system.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Operated and maintained dishwasher, handwash stations, pot-scrubbing station and trash compactor.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Cashier/Cook

Taco Time
02.2011 - 11.2012
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Processed sales transactions to prevent long customer wait times.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Used suggestive selling techniques to promote add-on sales.
  • Wrapped items and carefully bagged purchases to prevent merchandise breakage.
  • Answered customer questions and provided store information.
  • Reported pricing discrepancies to supervisor.
  • Discounted purchases by scanning and redeeming coupons.
  • Worked closely with front-end staff to assist customers.
  • Helped customers find specific products, answered questions and offered product advice.
  • Collected payments and provided accurate change.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Processed refunds for worn, damaged and broken merchandise.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Helped with purchases and signed customers up for rewards program.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Recommended complementary and discounted items to customers to increase sales.
  • Retained consistent quality and high accuracy when preparing identical dishes every day.
  • Operated fryers and grills according to instructions to maintain safety and food quality.
  • Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
  • Cooked multiple orders simultaneously during busy periods.
  • Tracked product inventory, noting items requiring reorder.
  • Assisted in preparation of menu items ranging from burgers to sandwiches.
  • Sanitized all cutting boards and surfaces at beginning of shift to avoid cross-contamination.
  • Modified standard recipes to address customer requests for substitutions or allergen concerns.
  • Restocked kitchen supplies and food items to properly prepare for food service.
  • Organized kitchen and walk-in freezer to enable employees to easily find items.
  • Carried pans and trays of food to and from work stations, stove and refrigerator.
  • Prepared garnishes for later use in meal production.
  • Made adjustments to food items to accommodate guests with allergies or specific dietary concerns.
  • Seasoned and cooked food according to recipes or personal judgment and experience.
  • Labeled and dated food products for safety.
  • Followed procedures to prevent cross-contamination of items for patrons with allergies and gluten intolerance
  • Adhered to food safety and HACCP regulations to prevent contamination of food.
  • Monitored freshness and condition of prepared foods by checking expiration dates and heat lamp temperatures.
  • Kept stations stocked and ready for use to maximize productivity.
  • Checked temperatures for food items during cooking, holding and serving.
  • Restocked and rotated food products using first-in, first-out method.
  • Handled waste management duties by properly and safely disposing of all trash at end of shift.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Prepared approximately 250+ meals per shift using company recipes and techniques.
  • Labeled, dated and filled pans with chopped vegetables and prepared foods prior to shift.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Communicated with kitchen staff to complete orders quickly.
  • Prepped garnishes to reduce wait times during lunch and dinner rush.
  • Set up station according to standard operating procedures with ample backup product to complete shift.
  • Collaborated with team members to promote consistent workflows and deliver food orders on time.
  • Introduced food storage system, reducing chances of food contamination 30%.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
  • Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
  • Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Addressed customer needs and made product recommendations to increase sales.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Learned duties for various positions and provided backup at key times.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Contributed to positive guest experiences by accommodating special dietary needs and requests.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.

Cashier

Dollar Tree
11.2011 - 03.2012
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Processed sales transactions to prevent long customer wait times.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Discounted purchases by scanning and redeeming coupons.
  • Wrapped items and carefully bagged purchases to prevent merchandise breakage.
  • Recommended complementary and discounted items to customers to increase sales.
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Used suggestive selling techniques to promote add-on sales.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Worked closely with front-end staff to assist customers.
  • Answered customer questions and provided store information.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Reported pricing discrepancies to supervisor.
  • Helped with purchases and signed customers up for rewards program.
  • Helped customers find specific products, answered questions and offered product advice.

Education

GED -

Grand Junction High School
Grand Junction, CO
05.2014

Skills

  • Food Inspection
  • Special Requests and Substitutions
  • Table Bussing
  • Effective Customer Upselling
  • Bathroom Servicing
  • Customer Service and Rapport
  • High-Volume Dining
  • Menu Recommendations
  • Order Accuracy and Delivery
  • Cool Under Pressure
  • Warm and Friendly
  • Food and Beverage Service
  • Menu Memorization
  • Service-Oriented
  • Dining Customer Service
  • Point of Sale (POS) System Operations
  • Table Setting Arrangements
  • Cleaning and Sanitizing
  • Transactions and Cash Handling
  • Menu Memorization and Presentation
  • Able to Lift 30 Pounds
  • High Energy and Stamina
  • High Volume Dining
  • Verbal and Written Communication
  • Dining Room Cleaning and Upkeep
  • Ability to Lift 30 Pounds
  • Food Safety Standards
  • Upselling and Cross Selling
  • Specials Promotion and Upselling
  • Food Safety Understanding
  • Relationship Building
  • Price Memorization
  • Check Payment Processing
  • Dish Preparation
  • Special Dietary Requirements
  • Workflow Coordination
  • Conflict and Complaint Resolution
  • Team Player
  • Service Oriented
  • Product Rotations
  • Quality Inspections
  • OSHA Regulations Knowledge
  • Food Production Scheduling
  • Portion Control
  • Food Presentation
  • Kitchen Sanitation
  • Cleaning and Organization
  • Inventory Control
  • New Recipe Creation
  • Menu Planning
  • Focused and Disciplined
  • Production Line Management
  • Works Well Under Pressure
  • Customer Service
  • High Volume Production Capability
  • Teamwork and Collaboration
  • Cutting and Slicing Techniques
  • Delegating Work
  • Store Room and Walk-In Inspections
  • Ingredient Selection
  • Opening and Closing Procedures
  • Food Handlers Certification
  • Work Planning and Prioritization
  • Time Management
  • Flexible Schedule
  • Food Preparation
  • Multitasking and Organization
  • Bulk Food Preparation
  • Proper Food Storage
  • Shift Scheduling
  • Plating and Presentation
  • Cash Handling
  • Feedback Acceptance
  • Problem Solving
  • Complaint Resolution
  • Sweeping and Mopping
  • Issue Resolution
  • Customer Transactions
  • POS Systems
  • Policies and Procedures
  • Customer Relations
  • Reliable and Responsible
  • Payment Processing
  • Shipment Procedures
  • Merchandise Packaging
  • Customer Assistance
  • Work Task Prioritization
  • Loss Prevention
  • Cash Management
  • Honest and Dependable
  • Security Monitoring
  • Honest and Ethical
  • Product Location
  • Credits and Refunds
  • Gift Wrapping
  • Cash Drawer Balancing
  • Cash Register Operations
  • ID Verification
  • Pricing and Markdowns
  • Cash Counting Machine Operations
  • Cooperative Attitude
  • Product Scanning
  • Problem-Solving
  • Detail-Oriented
  • Ordering and Stocking
  • Scanner Operations
  • Credit and Cash Transactions
  • Inventory Stocking
  • Product Recommendations
  • Merchandise Restocking
  • Price Identification
  • Cash Register Operation
  • Price Identification
  • Money Management
  • Total Sales Reconciliation
  • Goal Setting and Achievement
  • Weight and Measurement
  • Sales and Promotions
  • Basic Mathematics
  • Microsoft Office
  • Active Listening
  • Return and Exchange Processing
  • Adaptable and Flexible
  • Coin and Currency Counting
  • Check Cashing
  • Creative Thinking
  • Total Payment Calculation
  • Analytical Thinking
  • Product Knowledge
  • Social Perception
  • Service Minded
  • Till Counting
  • Point of Sale Software
  • Reporting and Documentation
  • Specialty Food Preparation
  • Team Building
  • Drive Thru Operations
  • Company Policies and Procedures
  • Equipment Maintenance
  • Collaboration and Teamwork
  • Workflow Assignments
  • Quality Control
  • Short Order Cooking
  • Written and Verbal Communication
  • Food Plating and Presentation
  • Multitasking and Prioritization
  • Recipe Creation
  • Food Storage
  • Performance Improvement
  • Entrepreneurial and Visionary
  • Safety and Risk Management
  • Equipment Cleaning and Maintenance
  • Grilling Techniques
  • Stocking and Replenishing
  • Effective Planning
  • High-Volume Production
  • Mathematical Reasoning
  • Preventing Food Spoilage
  • Dietary Restrictions and Allergies
  • Safety and Health Compliance
  • Safe Equipment Operation
  • Deep Fryer Operation Safety
  • Math Skills
  • Food Packaging and Labeling
  • Coording Cooking Time
  • Coffee and Tea Service
  • Inventory Management
  • Supply Ordering
  • Ingredient Measurement
  • Food-Borne Illness Prevention
  • Large Volume Cooking
  • Entrepreneurial Vision
  • Food Purchasing
  • Sanitizing Protocols
  • Proactive and Self-Motivated
  • Food Packaging and Preparation
  • Sorting and Recycling
  • Attention to Detail
  • Work Organization
  • Strong Work Ethic
  • Critical Thinking
  • Health Code Requirements
  • Receiving and Storing Supplies
  • Cleaning Procedures
  • Food Unloading
  • Kitchen Support
  • Display Maintenance
  • POS System Operation
  • Work Prioritization
  • Display Case Setup
  • Quality Assurance
  • Stock Rotation
  • POS System Experience
  • Waste Reduction
  • Accurate Order Fulfillment
  • Food Safety Compliance
  • Menu Item Knowledge
  • Product Merchandising
  • Sales Processing
  • Hospitality Service Expertise
  • Food Safety
  • Shipment Processing
  • Customer Needs Assessment
  • Telephone Etiquette
  • Surface Cleaning
  • Team Collaboration
  • Workplace Safety
  • Stocking and Shelving
  • Product Rotation
  • Punctual and Reliable
  • Bakery Display Preparation
  • Recipe Adaptation
  • Ordering Procedures
  • Stock Replenishment
  • Customer Satisfaction
  • Customer Inquiries
  • Food Handling Safety
  • Temperature Control
  • Sanitation Procedures
  • Bakery Equipment Knowledge
  • Food Running
  • Sales Promotion
  • Quality control
  • Bakery equipment operation
  • Organizational skills
  • Packaging expertise
  • Pastry decoration
  • Task prioritization
  • Visual merchandising
  • Attention to detail
  • Promotional displays
  • Conflict resolution
  • Time management
  • Labeling accuracy
  • Product knowledge
  • Shelf life monitoring
  • Sales techniques
  • Adaptability and flexibility
  • Allergen awareness
  • Active listening
  • Equipment maintenance
  • Interpersonal skills
  • Problem-solving abilities
  • Order processing
  • Cleanliness standards
  • Customer service excellence
  • Multitasking capabilities
  • Brand Promotion
  • Strong Communication and Interpersonal Skills
  • Staff Support

Timeline

Bakery Clerk

City Market
06.2023 - 10.2023

Associate

Ross Dress For Less
03.2023 - 03.2023

Server

The Commons of Hilltop
05.2013 - 11.2014

Cashier

Dollar Tree
11.2011 - 03.2012

Cashier/Cook

Taco Time
02.2011 - 11.2012

GED -

Grand Junction High School
Destiny Wisdom