Destiny Wrzesinski
Macon
Summary
Dynamic professional with a friendly demeanor and proven customer service skills. Adept at problem-solving and fostering teamwork, I excelled in enhancing client relationships and optimizing CRM systems. Recognized for effectively managing high-pressure situations while maintaining service excellence and a positive atmosphere.
Overview
5
5
years of professional experience
Work History
Phones/ Check in
Primary Pediatrics
10.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Manager/server/bartender
Bent Axle
04.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Bartender
Props
01.2024 - 04.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server
Texas Roadhouse
10.2023 - 04.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
BDC Representative
Five Star Toyota
01.2020 - 12.2023
- Provided exceptional customer service through active listening, empathetic responses, and timely problem resolution.
- Optimized CRM system usage for efficient tracking of leads, prospects, and client communication history.
- Collaborated with sales team to ensure seamless transition from initial contact to final sale, enhancing client relationships.
- Nurtured existing client relationships through regular check-ins via phone or email correspondence.
Education
High School Diploma -
Jones County High School
Gray, GA05.2018
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
Phones/ Check in
Primary Pediatrics
10.2024 - Current
Manager/server/bartender
Bent Axle
04.2024 - Current
Bartender
Props
01.2024 - 04.2024
Server
Texas Roadhouse
10.2023 - 04.2024
BDC Representative
Five Star Toyota
01.2020 - 12.2023
High School Diploma -
Jones County High School
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