Destiny Xiong
Fredonia,WI
Summary
Dynamic leader with a proven track record at Guy & O'Neill, excelling in people management and problem-solving. Enhanced team performance and morale through effective collaboration and motivational strategies. Skilled in work planning and prioritization, significantly reducing defects and ensuring project milestones were surpassed. Achieved an accident-free workplace, underscoring a commitment to attention to detail and safety protocols.
Offering collaborative mindset and ability to motivate team members toward achieving collective goals. Delivers effective communication and problem-solving skills. Ready to use and develop leadership and organizational talents in team leader role.
Overview
12
12
years of professional experience
Work History
Team Leader
Guy & O'Neill
01.2024 - Current
- Mentored new employees, providing them with the necessary knowledge and guidance to become effective members of the production team.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Led a team of production workers to consistently meet deadlines and exceed performance goals.
- Improved employee morale by fostering a positive work environment through clear communication and supportive leadership.
- Conducted root-cause analysis on any identified issues during quality inspections, taking corrective action promptly.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Collaborated with internal teams to streamline operations across materials handling, production, and shipping.
- Ensured adherence to safety protocols, maintaining an accident-free workplace throughout tenure as Production Team Leader.
Cashier
Mobil Gas Station
03.2023 - 06.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Assembly Line Worker
HTT Inc
02.2019 - 09.2019
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
- Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
- Performed visual and functional inspection of components to determine quality and identify defects.
- Reduced product defects by maintaining a clean work environment and adhering to strict quality control standards.
- Demonstrated adaptability in learning new assembly processes quickly as required for evolving project specifications.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Boxed, labeled, and transported items to support assembly operations.
- Assisted quality assurance by inspecting items and removing defective parts.
- Trained and mentored new employees to apply best practices on assembly line operations and comply with procedures and regulations.
Temp Worker
QPS Employment Group Inc.
10.2016 - 02.2019
- Contributed positively to workplace morale by maintaining a professional and positive attitude in all temporary assignments.
- Served as a reliable team player who consistently met or exceeded expectations in all tasks assigned throughout numerous temp jobs.
- Learned semi-skilled and advanced work by shadowing experienced workers.
- Cultivated positive relationships with coworkers, fostering collaboration and teamwork in diverse work environments.
- Supported company growth by quickly adapting to new roles and industries, showcasing versatility as a Temp Worker.
- Prepared boxes for shipments based on standard sizes.
- Checked raw materials and completed work for defects affecting product quality.
- Balanced boxes on pallets to prevent shifting and damage.
- Managed project deadlines successfully by prioritizing tasks and staying organized under tight schedules in various temporary roles.
- Accomplished goals set forth by management teams at various companies within deadline-driven environments as an effective Temp Worker.
- Labeled completed products with standard production information based on each product type.
- Demonstrated strong problem-solving skills to effectively address challenges and enhance overall performance in assigned tasks.
- Helped maintain accurate production record by documenting run totals and materials used.
- Referred to work orders to determine amount and type of materials needed for each order.
Shift Manager
Burger King
11.2012 - 07.2016
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Excelled in every store position and regularly backed up front-line staff.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Exercised composure under pressure and in escalated customer service scenarios.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Ensured strict adherence to safety guidelines, reducing workplace accidents and incidents significantly over time.
- Provided ongoing coaching to team members in order to drive continuous improvement in their performance levels consistently over time.
- Maximized profitability by monitoring labor costs closely, optimizing staff deployment based on expected customer traffic patterns.
- Led by example, demonstrating strong work ethic and commitment to excellence, inspiring staff to achieve their best.
- Addressed and resolved staffing issues promptly, minimizing disruptions to shift operations and maintaining service standards.
- Cultivated professional working relationships with peers and supervisors.
- Supervised ongoing daily production phases.
Education
High School Diploma -
Sheboygan North High
Sheboygan, WI12-2014
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- People management
- Work Planning and Prioritization
- Documentation and reporting
Timeline
Team Leader
Guy & O'Neill
01.2024 - Current
Cashier
Mobil Gas Station
03.2023 - 06.2023
Assembly Line Worker
HTT Inc
02.2019 - 09.2019
Temp Worker
QPS Employment Group Inc.
10.2016 - 02.2019
Shift Manager
Burger King
11.2012 - 07.2016
High School Diploma -
Sheboygan North High
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