Destiny Horton
Southfield,MI
Summary
Results-oriented professional with track record of managing various projects from inception to completion. Known for high standards and strong focus on achieving results through effective team collaboration and adaptability. Expertise in project management and client relations, with reliable and flexible approach to dynamic work environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Independent Contractor
Amazon
11.2021 - Current
- Utilized GPS navigation systems and route optimization tools to plan and optimize delivery routes, ensuring efficient and timely deliveries.
- Managed approximately 50 packages per delivery schedule
- Maintained a clean driving record and adhered to all traffic laws and safety regulations to ensure the safety of self, customers, and fellow road users.
- Proactively reported any delivery exceptions or incidents, such as damaged packages or delivery delays, to the appropriate channels, ensuring prompt resolution and customer satisfaction.
Insurance Agent
Symmetry Financial
06.2024 - 06.2025
- Built strong relationships with clients through consistent communication and excellent customer service.
- Generate leads through networking, referrals, cold calling, or marketing campaigns
- Explain policy features, benefits, terms, and exclusions in a clear and professional manner
- Identify and assess clients' insurance needs through consultations and risk evaluations
Lead Production Worker
Piston Automotive Group
07.2022 - 03.2025
- Implemented lean manufacturing strategies, resulting in reduced costs and improved operational efficiencies.
- Mentored team members, fostering a positive learning environment that encouraged skill development and career advancement opportunities within the company.
- Trained new team members on safety procedures, equipment operation, and production protocols to maintain smooth workflow
- Implemented real-time problem-solving techniques to minimize downtime and improve line efficiency
Production Operator
FCA Fiat Chrysler Automobiles
06.2017 - 06.2020
- Follow standardized work instructions and production schedules to meet daily quotas
- Rotate between tasks as needed to support team coverage and line balance
- Maintain clean and organized workstations to comply with 5S and lean manufacturing principles
- Assemble components manually or with tools, ensuring all parts meet quality specifications
Education
High School Diploma -
Churchill Highschool
Livonia, MI06.2013
Skills
- Client relationship building
- Workload management
- Deadline adherence
- Safety compliance
- Adaptable to change
- Lean manufacturing principles
- Teamwork and collaboration
- Dependable and reliable
- Conflict resolution
- Coaching and mentoring
Certification
- 5S Lean Training - April 2023
Timeline
Insurance Agent
Symmetry Financial
06.2024 - 06.2025
Lead Production Worker
Piston Automotive Group
07.2022 - 03.2025
Independent Contractor
Amazon
11.2021 - Current
Production Operator
FCA Fiat Chrysler Automobiles
06.2017 - 06.2020
High School Diploma -
Churchill Highschool