With experience and skills gained from my time in the United States Army, I offer valuable assets to any employer. Dedication, a strong work ethic, dependability, clear communication, and problem-solving skills set me apart. Consistently exceeding expectations in fulfilling roles and responsibilities is a priority. A diverse background in various positions and fields enhances my extensive knowledge and skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Youth Head Soccer Coach
NWLA YMCA
03.2023 - Current
Informing and teaching children basic and next level advanced fundamentals, skills, and techniques for playing soccer
Motivating, leading, and teaching children to use their basic skills in life such as resilience, self-determination, and self-discipline.
Conducted regular practices and drills to enhance players' skills and techniques.
Evaluated individual player's abilities, strengths, and weaknesses to create personalized training plans.
Supervised team schedules and maintained player commitment to games and practices.
Provided constructive feedback to players based on performance assessments.
Facilitated open communication between players, coaches, parents, referees, and league officials.
Fostered positive, supportive environment for all team members.
Established clear expectations for behavior both on and off field.
Assisted players in setting achievable goals for personal growth and development as athletes.
Managing Director & Crematory Operator
Rose-Neath Funeral Home
02.2020 - Current
Operate and facilitate human remains in retort for transition into cremains
Efficient, thorough, and outstanding embalming of the deceased for preparation of viewing or preserving and disinfecting
Arranging for final disposition with families for their loved one
Preparations for funerals
Sale merchandise items it which they apply
Manage and direct intimate to large crowds of other employees or clients to perform certain tasks or duties while doing so under limited time allowance.
Oversaw daily operations of business and provided strategic direction.
Prepared team schedules with focus on maintaining optimal employee coverage for business needs.
Managed customer experiences with close eye on team interactions, touchpoints and methods of engagement.
Organized regular inventory counts to keep records accurate and identify supply needs or loss points.
Established clear expectations and objectives for team members and helped each achieve goals.
Dental Coordinator & Patient Concierge
Shreveport Bossier Family Dental
02.2020 - 04.2020
Schedule and reschedule appointments as requested from patients
Review estimates with patients and their complete understanding
Check patients in and out of each appointment when arrived and leaving.
Managed communication between dentists, hygienists, assistants, and patients effectively.
Maintained patient records, ensuring accuracy and confidentiality.
Resolved patient concerns or complaints promptly and professionally.
Handled billing tasks, including generating invoices and collecting payments from patients.
Monitored patient satisfaction levels through surveys or feedback mechanisms.
Scheduled appointments for patients and coordinated with dental team.
Ensured compliance with all applicable laws, regulations, and standards related to dental practice management.
Processed insurance claims and verified eligibility for dental treatments.
Collaborated with other healthcare providers to facilitate referrals or coordinate care for patients.
Received, answered, and responded to telephone calls.
Compiled medical reports covering specific patient or general office data.
Corresponded with insurance companies to process claims of patients.
Soldier & Ammunition Specialist
United States Army
02.2016 - 02.2020
Accomplished and completed special assignments and missions.
Supervised and trained junior enlisted personnel.
Operated various military vehicles for transportation and supply purposes.
Participated in training exercises to improve tactical skills and physical fitness.
Established defensive positions by digging trenches, setting up barriers, and constructing bunkers.
Engaged targets accurately using various firearms, including rifles, machine guns, and grenade launchers.
Adhered to strict safety protocols when handling live ammunition and explosives during training exercises or combat operations.
Adapted quickly to changing circumstances while maintaining focus on mission objectives.
Protected people and property with extensive training and using military techniques.
Maintained personal weapons, gear, and equipment in optimal condition for use in field.
Assisted with communications by using simple and complex military communication tools.
Communicated effectively with team members via radio systems during operations.
Collaborated with team members to plan and execute successful missions.
Trained for specialized roles to advance skills.
Performed weapon maintenance and ensured proper functionality before missions.
Scheduled appointments for new and existing patients, factoring in provider availability and scheduling loads
Explained treatment procedures and instructed patients on home care guidelines
Helped dentists restore teeth by applying permanent and temporary fillings and crowns
Recorded patients' health histories documented current symptoms and pulled up records from prior visits for dentists to view and evaluate
Cleaned and sanitized dental tools and equipment straightened treatment rooms and restocked supplies to prep for the next patient and maintain health and safety practices
Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges and other dental prosthetics
Applied fluoride varnish and sealants
Assisted in coronal polishing for more than 75 children daily while working on a mobile office on campus coordinating with the school
Complied with infection-control policies and protocols to protect patient and employee well-being.
Helped evaluate patients and document current dental symptoms.
Set up schedules to coordinate smooth patient flow.
Maintained accurate inventory of supplies and materials, reporting low stock to relevant persons.
Documented dental care services with careful charting in patient records.
Processed insurance claims, working closely with patients to ensure accurate billing information.
Assisted with front desk duties such as answering phones and greeting patients upon arrival.
Maintained compliance with infection control procedures mandated by regulatory bodies like OSHA.
Prepared patients for dental treatments by explaining procedures and addressing concerns.
Educated patients on proper oral hygiene techniques to maintain optimal oral health.
Prepared and administered anesthetic for dental procedures.
Child Recreational Instructor
Volunteers of America
07.2018 - 12.2018
Assessed student physical fitness levels and adjusted students towards learning and studying to build self-confidence and reduce the anxiety of failure in writing
Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses
Administered feedback to students using positive reinforcement techniques to encourage and build confidence
Assisted children with daily homework tasks by uncovering and removing obstacles to success.
Fostered positive relationships with students, parents, and colleagues.
Adapted teaching style to accommodate diverse learning styles.
Managed classroom behavior effectively using positive reinforcement strategies.
Provided individualized support for struggling learners.
Created supportive learning environment for all students.
Pediatric Dental Assistant & Dental Coordinator
Miles for Smiles
07.2018 - 12.2018
Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures
Administered sealant compounds and protective coatings to boost tooth enamel strength and minimize cavity risk
Completed dental x-rays, carefully following safety procedures and processing images.
Cleaned and sterilized instruments between patients to protect from infection risks
Helped dentists restore teeth by applying permanent and temporary fillings and crowns
Documented dental care services with careful charting in patient records.
Supported dentists and hygienists with expert chair-side clinical assistance.
Kept records updated and accurate with patient personal, insurance, and dental history information.
Set up schedules to coordinate smooth patient flow.
Reviewed pre-operative and post-operative instructions with parent or guardian of patient.
Prepared stations for routine check-ups and specialized procedures.
Processed insurance claims, working closely with patients to ensure accurate billing information.
Dispatcher, Data Entry Clerk& Administrative Asst
Select Energy Services
08.2017 - 08.2018
Directed all dispatching, routing, and tracking of multiple fleet vehicles
Used computers and microsoft suites to enter data and process information.
Prioritized incoming emails and phone calls to ensure timely responses from appropriate personnel.
Handled incoming calls from customers requesting service or reporting problems with existing orders.
Evaluated source documents to locate information needed for each data entry field
Corrected any data entry error to prevent later issues such as duplication of data degradation
Obtained scanned records and uploaded them into a database according to the information and document
Managed shift schedules for team of dispatchers to ensure adequate coverage at all times.
Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
Collaborated with other dispatchers to manage workload during peak hours or staff shortages.
Assisted drivers in navigating unfamiliar areas or finding alternate routes.
Processed invoices and expense reports according to company policies.
Developed professional relationships with clients through consistent communication and collaboration.
Clerk
Bon Temps
01.2016 - 07.2017
Quickly and accurately counted drawers at the start and end of each shift
Maintained current knowledge of store promotions and highlighted sales to customers
Restocked, arranged and organized merchandise in front lanes to drive product sales
Monitored self-checkout systems and provide assistance or intervention where required
Reconciled cash drawer at the start and end of each shift, accounting for errors and resolving discrepancies
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Reconciled daily cash receipts against sales reports.
Managed inventory by updating stock levels and ordering necessary supplies.
Caregiver
Southern Ingenuity
08.2016 - 01.2017
Provided safe mobility support to help patients move around personal and public spaces
Assisted patients with personal requirements, including keeping spaces clean and helping with grooming
Helped clients maintain optimal health by overseeing medication administration and all doctor's appointments
Documented vitals, behaviors and medications in client medical records
Maintained clean personal areas and prepared healthy meals to support client nutritional needs
Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms
Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping.
Supported patients to continue participating in daily living activities.
Empowered residents to complete tasks within individual capacity.
Florist Assistant
Anna's Floral & Gift Shop
07.2015 - 03.2016
Placed floral arrangements in refrigerated cases and arranged other merchandise on display fixtures
Produced high-volume flower designs for funerals, homecoming/prom, and other requests given by the customer
Assisted customers with floral product design and selection by imparting knowledge of flowers and plants
Performed daily cash register opening and closing functions and generated daily sales reports
Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
Ordered supplies, such as flowers, foliage, ribbons, and containers from wholesalers or growers.
Education
Expanded Duty Dental Assistant
University of Louisiana of Monroe
Monroe, LA
05-2019
High School Diploma -
Haynesville Jr./Sr. High School
Haynesville, LA
05-2016
Skills
Microsoft Word, Excel, Outlook, Powerpoint, & Workbook
Problem Identification and Solving
Strong Work Ethic, Fast-Paced, Adaptability, & Strong Communication
Organization, Computer Knowledgeable, Critical and Strategic Thinking and Management