Summary
Overview
Work History
Education
Skills
Timeline
Phlebotomist

Destney Holland

Mission Hospital Regional Medical Center
9
years of professional experience

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Work History

Phlebotomist

3 Years 10 Months
Mission Hospital Regional Medical Center | 01.2023 - Current
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Tracked collected specimens by initialing, dating and noting times of collection.
  • Packaged and shipped specimens to central lab daily.
  • Followed physician orders to correctly administer therapeutic phlebotomy.
  • Followed established guidelines for reporting significant medical errors or unanticipated outcome in patient care.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
  • Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.

Medical Assistant/Phlebotomist

6 Months
UPMC Urology | 07.2022 - 01.2023
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Checked patient identifying information against records to uphold strict security, safety and regulatory standards.
  • Questioned patients about medical backgrounds to obtain accurate health history data and optimize treatment plans.
  • Educated patients on disease, illness and injury diagnoses and provided appropriate treatment plan options.
  • Delivered superior patient care and treatment by gathering information, reviewing patient histories and addressing patient questions.
  • Contributed expertise in aspects of urological care to interdisciplinary healthcare teams focused on resolving patient symptoms and enhancing quality of life.

Float Medical Assistant/Phlebotomist

5 Months
University Of Maryland Midtown Campus | 01.2022 - 06.2022
  • Collected and documented patient medical information such as blood pressure and weight.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Taught patients about medications, procedures and care plan instructions.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Verified appropriate lab couriers picked up collected lab specimens.
  • Tested and recorded blood glucose levels.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.

Float Medical Assistant/Phlebotomist

1 Year 3 Months
Columbus Regional Hospital/Urgent Care | 09.2021 - 12.2022
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Oriented and trained new staff on proper procedures and policies.
  • Prepared lab specimens for diagnostic evaluation.
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
  • Verified appropriate lab couriers picked up collected lab specimens.

Medical Assistant/Phlebotomist

4 Months
MedStar Franklin Square Medical Center (Quadrant) | 05.2021 - 09.2021
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Obtained pre- and post-treatment vital signs and weight.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Verified appropriate lab couriers picked up collected lab specimens.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.

COVID-19 Swabbing (CNA)

2 Months
DPSCS(Abbella Healthcare) | 03.2021 - 05.2021
  • Maintained clean, safe and well-organized patient environment.
  • Documented novel coronavirus screening assessments.
  • Performed nasal swab and rapid antibody testing via blood droplet collection.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Handled and stored potentially contaminated nasal, oral and blood samples to prevent compromise.
  • Targeted specific community groups with wellness and disease management information.
  • Adhered to appropriate standards, protocols and PPE requirements, lending resources to improve patient understanding.
  • Interviewed clients to document symptoms and potential exposure risk.
  • Handled and stored samples for future lab transfer and diagnosis.
  • Performed nasal swabs to extract specimens for COVID-19 testing.

Education

High School Diploma

Vivien T. Thomas Medical Arts Academy

Certified Phlebotomist

American Academy Of Phlebotomy

Certified Nursing Assistant

Vivien T. Thomas Medical Arts Academy

CPR Certified

American Heart Association

Certified Medical Assistant

Brightwood College

Skills

Phlebotomy knowledge
Sharp critical thinker
Lab testing and reporting
Adaptable
Intense lab skills
Familiar with medical terminology
Professional bedside manner
Strong clinical judgment
CPR/First Aid certified
Patient-focused care
Compassionate caregiver
Multitasking and Prioritization
Foley Catheter Insertion and Removal
Assisting with Physical Exams
Catheter Change and Preparation

Timeline

Phlebotomist

Mission Hospital Regional Medical Center
01.2023 - CurrentRead More

Medical Assistant/Phlebotomist

UPMC Urology
07.2022 - 01.2023Read More

Float Medical Assistant/Phlebotomist

University Of Maryland Midtown Campus
01.2022 - 06.2022Read More

Float Medical Assistant/Phlebotomist

Columbus Regional Hospital/Urgent Care
09.2021 - 12.2022Read More

Medical Assistant/Phlebotomist

MedStar Franklin Square Medical Center (Quadrant)
05.2021 - 09.2021Read More

COVID-19 Swabbing (CNA)

DPSCS(Abbella Healthcare)
03.2021 - 05.2021Read More

Vivien T. Thomas Medical Arts Academy

High School Diploma
Read More

American Academy Of Phlebotomy

Certified Phlebotomist
Read More

Vivien T. Thomas Medical Arts Academy

Certified Nursing Assistant
Read More

American Heart Association

CPR Certified
Read More

Brightwood College

Certified Medical Assistant
Read More
Destney Holland