Destney Holland
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
9
9
years of professional experience
Work History
Phlebotomist
Mission Hospital Regional Medical Center
01.2023 - Current
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Used personal protective equipment correctly to protect coworkers and patients.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Tracked collected specimens by initialing, dating and noting times of collection.
- Packaged and shipped specimens to central lab daily.
- Followed physician orders to correctly administer therapeutic phlebotomy.
- Followed established guidelines for reporting significant medical errors or unanticipated outcome in patient care.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
- Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
Medical Assistant/Phlebotomist
UPMC Urology
07.2022 - 01.2023
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Checked patient identifying information against records to uphold strict security, safety and regulatory standards.
- Questioned patients about medical backgrounds to obtain accurate health history data and optimize treatment plans.
- Educated patients on disease, illness and injury diagnoses and provided appropriate treatment plan options.
- Delivered superior patient care and treatment by gathering information, reviewing patient histories and addressing patient questions.
- Contributed expertise in aspects of urological care to interdisciplinary healthcare teams focused on resolving patient symptoms and enhancing quality of life.
Float Medical Assistant/Phlebotomist
University Of Maryland Midtown Campus
01.2022 - 06.2022
- Collected and documented patient medical information such as blood pressure and weight.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Taught patients about medications, procedures and care plan instructions.
- Called and faxed pharmacies to submit prescriptions and refills.
- Verified appropriate lab couriers picked up collected lab specimens.
- Tested and recorded blood glucose levels.
- Obtained client medical history, medication information, symptoms and allergies.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Float Medical Assistant/Phlebotomist
Columbus Regional Hospital/Urgent Care
09.2021 - 12.2022
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Oriented and trained new staff on proper procedures and policies.
- Prepared lab specimens for diagnostic evaluation.
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
- Verified appropriate lab couriers picked up collected lab specimens.
Medical Assistant/Phlebotomist
MedStar Franklin Square Medical Center (Quadrant)
05.2021 - 09.2021
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Obtained pre- and post-treatment vital signs and weight.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Verified appropriate lab couriers picked up collected lab specimens.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
COVID-19 Swabbing (CNA)
DPSCS(Abbella Healthcare)
03.2021 - 05.2021
- Maintained clean, safe and well-organized patient environment.
- Documented novel coronavirus screening assessments.
- Performed nasal swab and rapid antibody testing via blood droplet collection.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Handled and stored potentially contaminated nasal, oral and blood samples to prevent compromise.
- Targeted specific community groups with wellness and disease management information.
- Adhered to appropriate standards, protocols and PPE requirements, lending resources to improve patient understanding.
- Interviewed clients to document symptoms and potential exposure risk.
- Handled and stored samples for future lab transfer and diagnosis.
- Performed nasal swabs to extract specimens for COVID-19 testing.
Education
High School Diploma -
Vivien T. Thomas Medical Arts Academy
Certified Phlebotomist -
American Academy Of Phlebotomy
Certified Nursing Assistant -
Vivien T. Thomas Medical Arts Academy
CPR Certified -
American Heart Association
Certified Medical Assistant -
Brightwood College
Skills
- Phlebotomy knowledge
- Sharp critical thinker
- Lab testing and reporting
- Adaptable
- Intense lab skills
- Familiar with medical terminology
- Professional bedside manner
- Strong clinical judgment
- CPR/First Aid certified
- Patient-focused care
- Compassionate caregiver
- Multitasking and Prioritization
- Foley Catheter Insertion and Removal
- Assisting with Physical Exams
- Catheter Change and Preparation
Timeline
Phlebotomist
Mission Hospital Regional Medical Center
01.2023 - Current
Medical Assistant/Phlebotomist
UPMC Urology
07.2022 - 01.2023
Float Medical Assistant/Phlebotomist
University Of Maryland Midtown Campus
01.2022 - 06.2022
Float Medical Assistant/Phlebotomist
Columbus Regional Hospital/Urgent Care
09.2021 - 12.2022
Medical Assistant/Phlebotomist
MedStar Franklin Square Medical Center (Quadrant)
05.2021 - 09.2021
COVID-19 Swabbing (CNA)
DPSCS(Abbella Healthcare)
03.2021 - 05.2021
High School Diploma -
Vivien T. Thomas Medical Arts Academy
Certified Phlebotomist -
American Academy Of Phlebotomy
Certified Nursing Assistant -
Vivien T. Thomas Medical Arts Academy
CPR Certified -
American Heart Association
Certified Medical Assistant -
Brightwood College