Hardworking John Deere Technician bringing 17+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment matters. Strong knowledge of hand and power tool operation and safety measures.
Versatile & skillful in troubleshooting with top-notch repair knowledge and technical expertise. Accustomed to reviewing highly technical documentation to assess scope and develop repair strategy. Focused, reliable and results-driven with good safety records and attention to detail.
Helpful professional commended as valuable team player with expertise in electrical and mechanical. Ready to bring years of relevant work experience to the Colorado area &/or surrounding area.
Overview
17
17
years of professional experience
Work History
Field Service Technician
Doggett Heavy Machinery Services
01.2021 - Current
Managed on-site and off-site installation, repair, maintenance, and test tasks.
Installed new equipment and explained operation and routine maintenance protocols to customers.
Followed safety procedures to avoid injuries in field.
Operated hand tools and power equipment according to company safety procedures.
Responded quickly to emergency maintenance requests for timely on-call support.
Reviewed technical documentation to complete equipment maintenance and repair.
Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
Established positive customer relationships by providing punctual, cost-effective solutions.
Discussed and recommended service options with customers and explained costs involved.
Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.
Interpreted equipment diagrams and schematics to fully understand mechanical and electrical systems in need of service.
Maintained company field service truck and stocked with appropriate tools and parts needed to repair equipment.
Developed and implemented customized service plans to meet customer needs.
Attended Capstone classes and distant learning classes through John Deere to maximize technical knowledge.
Diagnosed and repaired problems with electrical and mechanical systems.
Tested systems, noting issues and completing preventive maintenance.
Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
Demonstrated to customers proper methods for operating equipment after it had been installed.
Worked with diverse types of weather and ground conditions.
Inspected, evaluated and calibrated electrical and mechanical systems and components.
Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
Researched and implemented new technologies and equipment.
Shop Service Technician
Rush Enterprises
06.2020 - 01.2021
Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Replaced damaged, missing, or defective parts with new and refurbished components.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
Maintained accurate records of time and materials required to perform repairs and service.
Tested newly installed equipment to determine proper functionality and compliance with regulations.
Trained and coached junior employees on procedures for completing various types of repairs and maintenance on trucks.
Used specialized tools to detect leaks in gas and refrigerant systems.
Repaired and replaced worn and damaged components.
Read and followed technical documentation to complete accurate repairs.
Test drove units for all technicians in the shop to verify repairs were done correctly. Reported any issues back to the technician for any further diagnostics or repairs needed.
Transported units between customers locations and shop as needed as a courtesy to the customer
Performed major tear downs, inspections and overhauls of Cat, Cummins, and Paccar engines.
Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
Investigated customer complaints to identify cause of malfunctions.
Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
Inspected damaged vehicles to estimate repair labor cost and required parts expense.
Coordinated with parts department to determine availability of necessary components.
Explained estimates and determined repair timelines to manage customer expectations.
Field Service Technician
King Ranch Ag And Turf (John Deere Ag)
06.2014 - 06.2020
Managed on-site and off-site installation, repair, maintenance, and test tasks.
Installed new equipment and explained operation and routine maintenance protocols to customers.
Followed safety procedures to avoid injuries in field.
Operated hand tools and power equipment according to company safety procedures.
Responded quickly to emergency maintenance requests for timely on-call support.
Reviewed technical documentation to complete equipment maintenance and repair.
Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
Established positive customer relationships by providing punctual, cost-effective solutions.
Discussed and recommended service options with customers and explained costs involved.
Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.
Interpreted equipment diagrams and schematics to fully understand mechanical and electrical systems in need of service.
Maintained company field service truck stocked with repair and replacement parts.
Maintained service truck in compliance with DOT rules. As well as keeping up the appearance as a image of the company and values.
Developed and implemented customized service plans to meet customer needs.
Attended John Deere technical training in person and Distance learning classes to maximize technical knowledge.
Diagnosed and repaired problems with electrical and mechanical systems.
Tested systems, noting issues and completing preventive maintenance.
Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
Worked with diverse types of weather and ground conditions.
Demonstrated to customers proper methods for operating equipment after it had been installed.
Inspected, evaluated and calibrated electrical and mechanical systems and components.
Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
Liaised with internal departments to optimize productivity and efficiency.
Installed controllers and installed software as needed
Field Service Technician
South Texas Implement
11.2011 - 06.2014
Managed on-site and off-site installation, repair, maintenance, and test tasks.
Installed new equipment and explained operation and routine maintenance protocols to customers.
Followed safety procedures to avoid injuries in field.
Operated hand tools and power equipment according to company safety procedures.
Responded quickly to emergency maintenance requests for timely on-call support.
Reviewed technical documentation to complete equipment maintenance and repair.
Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
Established positive customer relationships by providing punctual, cost-effective solutions.
Discussed and recommended service options with customers and explained costs involved.
Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.
Interpreted equipment diagrams and schematics to fully understand mechanical and electrical systems in need of service.
Developed and implemented customized service plans to meet customer needs.
Attended John Deere Technical training to maximize technical knowledge.
Diagnosed and repaired problems with electrical and mechanical systems.
Tested systems, noting issues and completing preventive maintenance.
Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
Worked with diverse types of weather and ground conditions.
Demonstrated to customers proper methods for operating equipment after it had been installed.
Inspected, evaluated and calibrated electrical and mechanical systems and components.
Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
Liaised with internal departments to optimize productivity and efficiency.
Managed maintenance activities, supervised staff and inspected equipment.
Researched and implemented new technologies and equipment.
Shop Service Technician
American Implement
08.2006 - 11.2011
Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Replaced damaged, missing, or defective parts with new and refurbished components.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
Completed customer orders and warranty services according to manufacturer specifications.
Maintained accurate records of time and materials required to perform repairs and service.
Tested newly installed equipment to determine proper functionality and compliance with regulations.
Performed safety and emissions inspections.
Used specialized tools to detect leaks in gas and refrigerant systems.
Repaired and replaced worn and damaged components.
Investigated customer complaints to identify cause of malfunctions.
Analyzed vehicle data using advanced diagnostic equipment.
Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
Coordinated with parts department to determine availability of necessary components.
Inspected damaged vehicles to estimate repair labor cost and required parts expense.
Corrected faults and maximized performance by rebuilding systems and individual components.
Explained estimates and determined repair timelines to manage customer expectations.
Performed emissions tests according to standard procedures.
Education
No Degree - Master Technician Certification
John Deere University
Moline, IL
No Degree - Capstone Large Wheel Loader
John Deere University
Houston, Tx.
No Degree - Capstone Backhoe
John Deere University
No Degree - Capstone ADT Articulated Dump Truck.
John Deere University
High School Diploma -
Ulysses High School
Ulysses, KS
05.2003
Skills
Service Records Management
Mechanical Background
Coordination and Teamwork
Operational Efficiency and Safety
Hazard Prevention
Equipment Oversight
Hole Patching
Reading Comprehension
System Documentation
Engine Rebuilds
Professional and Courteous
Customer Consulting
Inventory Management
Preventative Maintenance
Customer Needs Assessments
Mentoring
Route Planning
Workflow Management
Cummins Insite
Farm Machinery
Heavy Lifting
Regulatory Requirements
Device Calibration
Relief Valves
Verbal and Written Communication
Reading Wiring Diagrams
Quality Assurance Controls
Digital Multimeters
Team Supervision
Valid CDL Driver's License State of Texas
Time Management
System Layouts
Pumping Systems
Accountability and Work Ethic
Work Orders
OSHA Certification
Hardware and Software Installation
Timely Reports Completion
MS Office
Calibrating Systems
Equipment Documentation
Service Quality
Equipment Knowledge
FCC Regulations
Multiple Priorities Management
Onsite Visits
Technical Support
Technical Writing
Power Tools
Environmental Safety
Installation and Repair
Safety Standards
Sampling Techniques
Aviation
Very involved in Aviation from flying R/C aircraft to full sized aircraft.