Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Destrie Crow

Destrie Crow

Laughlin

Summary

Driven professional with a proven track record at Safeway, enhancing customer loyalty through exceptional service and efficient problem-solving. Mastered cash management and quality control, contributing to increased sales and customer satisfaction. Excelled in team collaboration and relationship building, ensuring a positive shopping experience.

Overview

6
6
years of professional experience
1
1
Certification

Work History

All Purpose Clerk

Safeway
08.2021 - Current
  • Improved customer satisfaction by providing efficient and accurate service in various departments.
  • Processed customer transactions quickly, accurately, and with excellent customer service skills.
  • Served as a reliable coworker by consistently arriving on time for shifts and maintaining open communication with management about scheduling needs or concerns.
  • Participated in training sessions for improved job performance and knowledge of store procedures or policies.
  • Crosstrained in multiple departments for increased versatility as an All Purpose Clerk within the store setting.
  • Maintained a clean and organized store environment for maximizing customer comfort and safety.
  • Enhanced store appearance through regular cleaning, organizing, and merchandising tasks.
  • Contributed to increased sales by effectively stocking shelves and displaying merchandise.
  • Exceeded productivity goals by prioritizing workloads effectively during peak hours of operation.
  • Assisted customers with product selection, ensuring a positive shopping experience.
  • Streamlined checkout processes by bagging groceries efficiently while assisting cashiers in handling transactions swiftly.
  • Collaborated with team members to achieve daily tasks and support overall store operations.
  • Demonstrated adaptability by taking on additional responsibilities during times of staff shortages or high-volume periods.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.

Concession Worker

Edgewater Casino-PT's Express
04.2019 - 08.2021
  • Collaborated with team members to efficiently serve large crowds during peak event times.
  • Complied with all food safety regulations, consistently passing health inspections with no violations noted.
  • Enhanced customer satisfaction by providing efficient and friendly service at the concession stand.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Utilized strong multitasking abilities to manage multiple orders simultaneously without compromising quality or customer satisfaction.
  • Maintained a clean and organized workspace, ensuring a safe and sanitary environment for food preparation.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly to maintain positive relationships.
  • Demonstrated flexibility in scheduling by working various shifts including weekends, evenings, and holidays when necessary.
  • Maintained high standards of customer service in high-volume, fast-paced operations.
  • Handled cash and processed payments, sorting bills, and maintaining records of transactions.
  • Maintained clean, organized workspace according to operational standards.
  • Consistently provided friendly service to promote better customer engagement.
  • Used cash register to tender change and process cash and credit card payments.
  • Created custom orders based on customer dietary preferences and dietary restrictions.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.

Food Concession Worker

Capriotti's
12.2017 - 04.2019
  • Managed waste disposal efficiently, maintaining a clean work area while minimizing environmental impact.
  • Assisted in inventory management, accurately tracking stock levels and restocking as needed for seamless operations.
  • Operated cooking equipment safely, adhering to established protocols and preventing accidents.
  • Utilized strong multitasking abilities to manage multiple orders simultaneously without compromising quality or customer satisfaction.
  • Prepared high-quality food items, closely following recipes and presentation guidelines.
  • Streamlined order fulfillment process, reducing wait times through effective communication with kitchen staff.
  • Demonstrated flexibility in scheduling by working various shifts including weekends, evenings, and holidays when necessary.
  • Participated in staff training sessions, continuously improving product knowledge and service skills for optimal performance.
  • Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
  • Maintained high standards of customer service in high-volume, fast-paced operations.
  • Consistently provided friendly service to promote better customer engagement.
  • Maintained clean, organized workspace according to operational standards.
  • Handled cash and processed payments, sorting bills, and maintaining records of transactions.
  • Prepared food orders within Number-minute period.
  • Prepared and built Type food items according to standardized recipes and directions.
  • Responded to customer complaints to help resolve issues.
  • Monitored inventory and notified management of deficiencies or shortages.
  • Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times.
  • Maintained clean and tidy service area by scrubbing and polishing counters, steaming tables and cleaning glasses and dishes.
  • Loaded perishable items into climate-controlled coolers to prevent food spoilage.
  • Trained new employees
  • to operate cash register and properly prepare food.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Delivered exceptional service as illustrated through multiple positive Yelp reviews.

Education

General Education - English

Frontier High School
Camarillo, CA
01.2017

Skills

  • Supply Management
  • Cash Handling
  • Relationship Building
  • Cash Management
  • Quality Control
  • Quality Management
  • Problem-Solving
  • Attention to Detail
  • Flexible and Adaptable
  • Team Collaboration
  • Creative Thinking
  • Customer Communication
  • Professional and mature
  • Materials Organization

Certification

Food Handler Safety Training Card

State of Arizona Department of Public Safety

Timeline

All Purpose Clerk

Safeway
08.2021 - Current

Concession Worker

Edgewater Casino-PT's Express
04.2019 - 08.2021

Food Concession Worker

Capriotti's
12.2017 - 04.2019

General Education - English

Frontier High School

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Destrie Crow