DETANIA JACKSON
Lorain,Ohio
Summary
Demonstrated ability to assist in high-pressure environments, effectively collaborating with team members to enhance customer satisfaction. Experience includes thorough knowledge of menu items and efficient food running during peak hours, contributing to a seamless dining experience. Skills in communication and teamwork were developed through frequent assistance to colleagues, ensuring exceptional service delivery. Background in medical settings has fostered strong attention to detail and adherence to health protocols, relevant in maintaining cleanliness and organization in a restaurant environment.
Overview
8
8
years of professional experience
Work History
Medical Assistant (Volunteer)
HEADSTART, REDCROSS
Lorain/Elyria, Ohio
08.2019 - Current
- Assisted staff in performance of health screenings, obtained patient height and weight, performed Audiometry, Stereopsis, and Snellen chart
Waitress
TEXAS ROADHOUSE
Elyria, Ohio
03.2018 - Current
- Collaborate with team members and communicated through entire restaurant to ensure customer satisfaction
- Gained patience and diligence by knowing the menu in and out and expediting and running food
- Frequently assisted co workers during rush periods to foster/promote teamwork while providing exceptional service during guest dining.
Home health aid
Comfort Keepers
Westlake, Ohio
04.2017 - 03.2018
- Enhanced client satisfaction level through delivery of compassionate care
- Assisted client in bathing, toileting, personal hygiene, and assisted in the daily log of med intake
- Monitored the client's vitals daily, coordinate with client's family and physician
Education
Medical Assisting Diploma -
OHIO BUSINESS COLLEGE
Sheffield Village, Ohio06.2025
HIGH SCHOOL DIPLOMA -
LORAIN COUNTY COMMUNITY COLLEGE
ELYRIA, OHIO06.2019
Dental Assistant Diploma -
Ohio Institute of health careers
Sheffield, Ohio01.2008
Skills
- Medical Terminology
- Medical Documentation/EMR
- Medical Insurance Billing
- Registering and Greeting Patients
- Patient Education
- Office Filing/Front Desk Duties
- Insurance Claim Processing
- Collecting Vital Signs/Patient Histories
- Assisting with Exams
- Wound Care and Bandaging
- Phlebotomy and Injections
- Capillary, Dermal, Venipuncture
- Draping and Positioning Patients
- Laboratory Procedures
- Recognizing and responding to emergencies
- Biohazard Waste Disposal Procedures
- Specimen Handling/Preparation
- CPR Certified
- Sterilizing Equipment/Exam Room
- Keyboarding 45 wpm
- Customer service
Volunteer Experience
Headstart, Redcross, Lorain/Elyria, Ohio, Medical Assistant, 08/01/19, 08/31/19, Assisted staff in performance of health screenings, Obtained patient height and weight, Performed Audiometry, Stereopsis, and Snellen chart
Timeline
Medical Assistant (Volunteer)
HEADSTART, REDCROSS
08.2019 - Current
Waitress
TEXAS ROADHOUSE
03.2018 - Current
Home health aid
Comfort Keepers
04.2017 - 03.2018
Medical Assisting Diploma -
OHIO BUSINESS COLLEGE
HIGH SCHOOL DIPLOMA -
LORAIN COUNTY COMMUNITY COLLEGE
Dental Assistant Diploma -
Ohio Institute of health careers