Detra Oxford
Miami,FL
Summary
Organized Manager's Assistant accomplished in handling wide-ranging clerical needs in busy environments. Offers excellent writing abilities and expertise in file management. Helps keep office running smoothly with strengths in multitasking and independent problem-solving. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Manager's Assistant
Popeyes Chicken
Miami, FL
04.2022 - 03.2024
- Developed and implemented efficient filing systems for all incoming documents.
- Provided general administrative support including answering phones, typing letters, reports and memos.
- Prepared agendas and took meeting minutes as requested by the manager.
- Coordinated special projects such as company events, workshops or team-building exercises.
Customer Service Representative
Baptist Medical Center
Miami, FL
02.2019 - 03.2022
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
Education
High School Diploma -
Miami Southridge Senior High School
Miami, FL06-2007
Skills
- Employee Relations
- Filing System Management
- File Management
- Maintaining confidentiality
- Schedule oversight
Timeline
Manager's Assistant
Popeyes Chicken
04.2022 - 03.2024
Customer Service Representative
Baptist Medical Center
02.2019 - 03.2022
High School Diploma -
Miami Southridge Senior High School