Summary
Overview
Work History
Education
Skills
Timeline
Generic

Detra R. Carney

Louisville,KY

Summary

Experienced administrative professional enhancing organizational efficiency and productivity. Skilled in providing support services, office management, and fostering strong customer relationships. Proficient in MS Word, Excel, PowerPoint, and various proprietary software systems. Trusted advisor with expertise in confidential correspondence, team management, client communications, and project lifecycle management.

Overview

12
12
years of professional experience

Work History

Human Resource Specialist

Scion Health/ Kindred Health
02.2022 - Current
  • Worked with internal and external partners through a variety of channels including phone, Service Now (web ticket systems), and email.
  • Received and responded timely to all HR Service inquiries with service in mind as well as professionalism, accuracy, and efficiency.
  • Provides direction and communication on human resources policies, procedures, laws, and government regulations.
  • Coordinate employee onboarding and off-boarding processes to ensure compliance with the company’s policies.

Medical Biller

LHC
06.2021 - 01.2022
  • Follow up on all claims from billing through final resolution.
  • Review and prepare claims for manual and/or electronic billing submission.
  • Correct and identify billing errors and resubmit claims to insurance claims to insurance carriers via electronic clearinghouse, mail and fax.

Centralize Scheduler for all of U of L facilities

University of Louisville Hospital
04.2018 - 05.2021
  • Scheduling all diagnostic procedures which includes CT/PET scans, MRI and nuclear medicine test which includes biopsies/mammogram.
  • Obtaining diagnosis and all insurance information to be able to put on STAT exams at any given time.
  • Getting approval from radiology departments for stat procedures.

Medical Biller

360care
06.2017 - 04.2018
  • Billing of services provided to nursing home patients.
  • Verifying accuracy of procedures, Modifiers and Dx codes.
  • Working aged receivable reports, identifying errors and work claims.
  • Making calls to insurance companies and making claims adjustments.

Patient Access- Schedule One

Baptist Health
12.2015 - 06.2017
  • Collect patient demographic and insurance data.
  • Utilize technology to quote and collect reimbursement and claim filing.
  • Perform a variety of Admitting/Administrative tasks in admission of patients.
  • Schedule’s outpatient procedures and routine yearly exams.

Patient Assistance Program Specialist

Omnicare
10.2013 - 10.2015
  • Enroll patients into patient assistance program in accurate and timely manner.
  • Facilitate drug shipments to the pharmacy.
  • Screen PAP applicants for any additional insurance coverage.

Education

Associates - Health Sciences Medical billing

Ultimate Medical Academy
Tampa, Florida
01.2017

Accounting

Kentucky College of Technology
Louisville, KY
01.1989

Diploma - General Studies

Iroquois High School
Louisville, KY
06.1988

Skills

  • Customer relations
  • HR policies and procedures
  • Training and mentoring
  • Training development

Timeline

Human Resource Specialist

Scion Health/ Kindred Health
02.2022 - Current

Medical Biller

LHC
06.2021 - 01.2022

Centralize Scheduler for all of U of L facilities

University of Louisville Hospital
04.2018 - 05.2021

Medical Biller

360care
06.2017 - 04.2018

Patient Access- Schedule One

Baptist Health
12.2015 - 06.2017

Patient Assistance Program Specialist

Omnicare
10.2013 - 10.2015

Accounting

Kentucky College of Technology

Diploma - General Studies

Iroquois High School

Associates - Health Sciences Medical billing

Ultimate Medical Academy

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Detra R. Carney