Detravia Thomas

Dedicated to achieving established targets and team goals and has a track record of success. Customer service representative with exceptional oral and written communication, active listening, and analytical problem-solving abilities. Skilled at coordinating paperwork, processing payments, and working independently to meet customer needs. Customer service specialist with experience in lead generation, customer relationship development, and sales. Using service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty, be able to improve customer experiences. In dealing with a variety of issues, he is meticulous, resilient, and adaptable. Empathy, dependability, and enthusiasm for customer satisfaction. Individual customer situations require flexibility and responsiveness. Solid team player with an outgoing, upbeat demeanor and a track record of building rapport with clients. Committed to providing world-class customer service while remaining professional. Great team player who thrives in fast-paced, competitive environments. Motivated to address customer concerns directly and efficiently, develop proactive solutions, and implement corrections quickly.