Detray Oxendine
Binghamton,NY
Summary
Proven team player with a track record of enhancing customer satisfaction at Starbucks through exceptional service and high-quality beverage preparation. Skilled in cash handling and safe food practices, adept at fostering positive customer relationships. Demonstrated ability to train new employees, significantly improving team efficiency and workplace morale.
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
2
2
years of professional experience
Work History
Barista
Starbucks
09.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Student Ambassador
Visions Federal Credit Union
01.2022 - 06.2023
- Answered questions from visitors and students about the fundamentals of finance management.
- Collaborated with other departments to promote student engagement.
- Assisted admissions office staff with administrative tasks such as data entry, mailings, and event planning to help streamline processes.
- Participated in marketing campaigns and fundraisers around the community to help bring awareness to the benefits of having a bank/union account.
Cook
Applebee's Grill + Bar
10.2022 - 05.2023
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
Sales Associate
Big Lots
01.2022 - 06.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Associate of Arts - Culinary Arts
SUNY Broome Community College
Binghamton, NY05.2025
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Cleanliness
- Active listener
- Exceptional customer service
- Adaptive and creative
- Cash Register Operation
- Safe Food Handling
- Excellent memory
- Safe Food Handling Practices
- Food Preparation
Timeline
Barista
Starbucks
09.2023 - Current
Cook
Applebee's Grill + Bar
10.2022 - 05.2023
Student Ambassador
Visions Federal Credit Union
01.2022 - 06.2023
Sales Associate
Big Lots
01.2022 - 06.2022
Associate of Arts - Culinary Arts
SUNY Broome Community College