Detrecia McNair
Saint Augustine
Summary
Financial Crime Risk Investigator with 5+ years of KYC experience and a proven track record in AML/BSA investigations. Expert in identifying and mitigating fraud, money laundering, and sanctions risk, mentoring teams, ensuring regulatory compliance, and improving investigative processes while maintaining audit-ready documentation.
Overview
10
10
years of professional experience
Work History
Consultant
Progressive
02.2024 - Current
- Reviewed and adjusted customer coverage levels to address, identify, and resolve customer conflicts.
- Assisted customers with completing insurance documents to avoid missed information.
- Set up customer payment plans to cover annual policies and renewals.
- Checked documentation for accuracy and validity on updated systems.
- Processed insurance policy cancellations and renewals quickly to meet call time targets.
KYC Analyst
Citibank
11.2017 - 05.2023
- Conducted Customer Due Diligence and Enhanced Due Diligence reviews for individual and corporate clients in accordance with AML/KYC regulations.
- Performed periodic reviews and reports on merchants to comply with rules, regulations and KYC requirements.
- Assessed and documented customer risk ratings based on geographic, transactional, and ownership risk factors
- Performed sanctions, PEP, and adverse media screening using third-party compliance tools.
- Led end-to-end BSA/AML investigations of varying complexity involving potential money laundering, terrorist financing, and other illicit financial crimes
Fraud Analyst
Citibank
07.2016 - 11.2017
- Conducted outbound fraud alert calls to notify customers of compromised cards and verify suspicious activity.
- Reviewed real-time transaction activity and account history to identify and confirm unauthorized card transactions.
- Managed high-volume inbound and outbound calls related to suspected debit and credit card fraud
- Took immediate action to mitigate risk by blocking compromised cards, issuing replacements, and preventing further unauthorized transactions.
- Educated customers on fraud prevention, card security, and best practices to reduce future risk.
Education
Associate of Arts -
Florida State College At Jacksonville
Jacksonville, Florida, FL05-2021
Skills
- Financial Crime Risk Identification and Mitigation
- Relationship Risk Assessment and Exit Determination
- End-to-End BSA/AML Investigations
- Relationship Building with Internal and External Partners
- Transaction Monitoring and KYC Analysis
- Criminal Investigative Techniques and Evidence Handling
- Stakeholder Collaboration and Effective Communication
- Regulatory Reporting (SAR/STR)
Timeline
Consultant
Progressive
02.2024 - Current
KYC Analyst
Citibank
11.2017 - 05.2023
Fraud Analyst
Citibank
07.2016 - 11.2017
Associate of Arts -
Florida State College At Jacksonville