Detrianna Clark
Los Angeles,CA
Overview
10
10
years of professional experience
1
1
Certification
Work History
Security Guard
Securitas
06.2022 - Current
- Responded quickly to emergency situations to assess and deflect issues.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Completed full building and grounds patrols to spot and investigate concerns.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Guest Engagement
Target
08.2018 - 06.2022
- Responded to customer requests for products, services, and company information.
- Utilized problem-solving skills to address unique return situations while complying with established policies.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Provided excellent customer service throughout the entire shopping experience, from initial inquiries to finalizing returns transactions.
SCYEA Ambassador
Community Coalition
08.2015 - 01.2019
- Served as organization ambassador at various charity events, promoting mission and values.
- Maintained a positive attitude and high energy levels throughout long hours of door-to-door outreach, contributing to team morale.
- Raised awareness for key political campaigns by distributing informative materials and engaging in persuasive conversations with residents.
- Collaborated with other Youth Leaders to create a safe and inclusive environment for all participants.
- Developed rapport with young participants, providing support and guidance in their personal challenges.
- Enhanced youth engagement by incorporating interactive games and team-building activities.
- Mentored young individuals, emphasizing the importance of goal-setting and self improvement.
Education
Senior -
Susan Miller Dorsey Senior High
Los Angeles, CA06.2017
Skills
- Facilitation of big groups
- Public Speaking
- Mobilizing /organizing community
- Restorative Justice
- Leading & creating ice breakers
- Planning events/ socials
- Fundraising events
- Security camera monitoring
- Workplace safety
- Verbal and written communication
- De-escalation techniques
Certification
- LEAD Abatement
- Refinery Safety Overview (RSO)
- Transporation Worker Identity Card (TWIC Card)
LANGUAGES
English
Timeline
Security Guard
Securitas
06.2022 - Current
Guest Engagement
Target
08.2018 - 06.2022
SCYEA Ambassador
Community Coalition
08.2015 - 01.2019
Senior -
Susan Miller Dorsey Senior High