Summary
Overview
Work History
Education
Skills
Desiredjoblocation
Toolsandtechnology
Typingspeed
Availability
Languages
References
Accomplishments
Certification
Desiredoccupation
References
Timeline
Generic
DETRICK JACKSON

DETRICK JACKSON

Houston,TX

Summary

Dedicated leader with a strong focus on process and procedure. Consistently exceeds expectations for staff performance and enforces rules to ensure team success. Proactively seeks opportunities for improvement and fosters a culture of continuous growth. Highly-integrity, detail-oriented, and skilled in making effective decisions.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Merchandiser

Coca-Cola Bottling Co
Austin
06.2006 - 06.2007
  • Placed products in retail environments and managed inventory.

Medical Data Analyst

Mediclaims
Austin
06.2006 - 06.2007
  • Entered medical billing data, processed claims, and ensured compliance.

Business Owner

Detrick's Statements
Spring, Tx
06.2023 - 07.2024

As the owner of Detrick's Statements, I have successfully managed and expanded my business through diverse ventures, demonstrating my ability to handle complex operational and logistical tasks. Two key aspects of my role have included:

Leasing Salon Space: I leased out salon space to specialized professionals, including a dreadlock stylist and a tattoo artist. This involved:
Space Allocation and Management: Identifying and securing suitable salon space to meet the unique needs of both the dreadlock stylist and tattoo artist.
Contract Negotiation: Drafting and negotiating lease agreements that were beneficial for both the tenants and the business, ensuring clarity on terms and conditions.
Facilities Oversight: Overseeing the maintenance and functionality of the leased spaces, ensuring they were equipped and maintained to meet the professional standards expected by the tenants.
Contract Management with The Blood Center in Houston, TX: I managed a contract that involved the logistical operations of picking up inventory from various hub sites and delivering it to the main site. This responsibility encompassed:
Logistics Coordination: Organizing and coordinating pickup schedules and routes to ensure timely and efficient transportation of inventory.
Inventory Management: Handling sensitive inventory with care, ensuring accurate and secure transportation to prevent loss or damage.
Client Relationship Management: Maintaining professional communication with The Blood Center to address any issues promptly and ensure a smooth operational flow.
These experiences highlight my ability to manage multifaceted business operations, from leasing and facility management to complex logistical coordination. My skills in these areas have equipped me with a solid foundation in both client service and operational efficiency, which I believe will be highly valuable in any future endeavors.

Assistant Principal of Operations

IDEA Public Schools
Houston
08.2022 - 06.2023
  • Manage 7 Supervisors & departments, manage department budgets, family and client communications, goal tracking and implementation, manage all campus related operations.

Assistant Transportation Manager

IDEA Public Schools (Hardy)
Houston
06.2020 - 06.2022
  • Assisted in managing daily operations of the school bus fleet, ensuring compliance with regulations, providing leadership to bus drivers, and compiling reports for the Texas Education Agency.

Driver (Sales Rep)

Bosworth Papers
Houston
12.2019 - 05.2021
  • Operated Class B vehicles for delivery and pickup, planned efficient routes, conducted vehicle maintenance, and provided exceptional customer service.

Mac Expert (Sales)

Apple Computers
Austin
08.2017 - 03.2019
  • Delivered remote customer service and support, drove sales, utilized technical expertise, and maintained customer relationships.

Box Truck Driver Class B CDL

Josco
Austin
08.2015 - 06.2017
  • Delivered chemicals and supplies to clients.

Utilities Customer Service Representative

Apple one @ Austin Energy
Austin
05.2014 - 07.2016
  • Managed customer utility accounts, submitted requests for billing corrections, and enhanced customer relations.

Mac Expert (Temp)

Volt @ Apple
Austin
07.2013 - 08.2015
  • Provided sales and customer service support.

Voting Machine Operator

Travis County Elections Division
Austin
01.2014 - 05.2014
  • Delivered electronic voting booths and maintained security.

General Manager (GM)

Kipp Austin College Prep @Durham
Pflugerville
06.2001 - 07.2013
  • Managed bus routes and employees, payroll, billing, and customer concerns.

Customer Service Representative (CSR)

Starwood Hotels & Resorts
Austin
05.2000 - 05.2001
  • Provided customer service and booked hotels.

Print Center Associate

Quality Repro
Hackensack
08.1999 - 04.2001
  • Managed document printing and billing.

Customer Service Representative (CSR)

Sears Teleserv
Round Rock
10.1997 - 05.1999
  • Provided customer service to technicians.

Education

Master's Degree - Business

University of Phoenix
Phoenix, AZ

Skills

  • Instructional Leadership
  • School Security and Safety Procedures
  • New Student Orientation
  • Student and parent relations
  • Budget Development
  • Policy Implementation
  • Faculty support
  • Transportation Coordination
  • Student retention
  • Human Resources
  • Recruitment and hiring
  • Performance Tracking
  • Employee Relations
  • Payroll Administration
  • I-9 documentation
  • Microsoft applications
  • Data Reconciliation
  • Accounts Payable
  • Billing
  • Payroll Auditing
  • Spreadsheet Creation
  • Route Planning
  • DOT restrictions
  • Conflict resolution abilities
  • DOT Regulations
  • Student Records Management
  • Roadside safety knowledge
  • Team building
  • Goal Setting
  • Problem-solving abilities
  • New Hire Onboarding
  • Training and Onboarding
  • Building rapport
  • Active Listening
  • Contract Negotiation
  • Contract negotiation skills

Desiredjoblocation

  • Harris County

Toolsandtechnology

217 Technology, 64 Tools

Typingspeed

40 + wpm

Availability

Mon, Tue, Wed, Thu, Fri, Day, Regular, FT, No, No, Yes

Languages

English, Well

References

  • Cashawna Knight, Regional Transportation Director,IDEA Public Schools cashawna.knight@ideapublicschools.org, 832-332-0661
  • Mel Ziolkowski, KIPP Austin Program Manger 512-417-6515 melziolkowski@gmail.com
  • Valree Shankle, Assistant Principal Browning Elementary 210-251-9940 valree.shankle@houstonisd.org

Accomplishments

  • 100% School intruder safety audit score for 2022-23 school year.

Certification

  • Class B CDL

Desiredoccupation

Director, Management, Leadership

References

References available upon request.

Timeline

Business Owner

Detrick's Statements
06.2023 - 07.2024

Assistant Principal of Operations

IDEA Public Schools
08.2022 - 06.2023

Assistant Transportation Manager

IDEA Public Schools (Hardy)
06.2020 - 06.2022

Driver (Sales Rep)

Bosworth Papers
12.2019 - 05.2021

Mac Expert (Sales)

Apple Computers
08.2017 - 03.2019

Box Truck Driver Class B CDL

Josco
08.2015 - 06.2017

Utilities Customer Service Representative

Apple one @ Austin Energy
05.2014 - 07.2016

Voting Machine Operator

Travis County Elections Division
01.2014 - 05.2014

Mac Expert (Temp)

Volt @ Apple
07.2013 - 08.2015

Merchandiser

Coca-Cola Bottling Co
06.2006 - 06.2007

Medical Data Analyst

Mediclaims
06.2006 - 06.2007

General Manager (GM)

Kipp Austin College Prep @Durham
06.2001 - 07.2013

Customer Service Representative (CSR)

Starwood Hotels & Resorts
05.2000 - 05.2001

Print Center Associate

Quality Repro
08.1999 - 04.2001

Customer Service Representative (CSR)

Sears Teleserv
10.1997 - 05.1999

Master's Degree - Business

University of Phoenix
DETRICK JACKSON