Detroy Carter
Growth Manager
Aventura,Florida
Summary
Goal-oriented manager with distinguished experience in [Type] industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
13
13
years of professional experience
Work History
Growth Manager of AI Solutions
OpenBots
06.2022 - Current
- Accelerated company growth by identifying and implementing innovative marketing strategies.
- Expanded market reach through the development of targeted advertising campaigns.
- Reduced churn rate with proactive communication and tailored engagement initiatives.
- Increased revenue, developing strategic partnerships and negotiating favorable contract terms.
- Enhanced employee satisfaction and performance, providing regular feedback and personalized professional development plans.
- Launched successful new products to market by conducting thorough market research and competitive analysis.
Territory Manager - Miami
RoadRunner Recycling
04.2021 - 06.2022
- Expanded territory coverage by strategically identifying and targeting high-potential accounts.
- Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
- Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
- Implemented successful sales strategies to drive revenue growth and exceed quarterly quotas consistently.
- Identified opportunities for upselling and cross-selling, resulting in increased average deal size.
Uniform Sales Territory Manager
Cintas
02.2019 - 01.2021
- Increased sales revenue by developing and implementing strategic territory plans.
- Established strong relationships with key clients, boosting customer retention rates.
- Collaborated with marketing department to create promotional materials that drove brand awareness in the territory.
- Maintained a deep understanding of industry trends, enabling informed decisions on sales strategies and product offerings.
- Conducted regular product training sessions for distribution partners, ensuring their ability to effectively sell products to endcustomers.
- Negotiated contracts with vendors and suppliers, securing favorable terms for the company.
Commercial Business Manager
Hotwire Communications
08.2017 - 07.2018
- Rookie of the Month for all regions – 120% to Quota Attainment
- Generated $228.6K in new business within first 6 Months, Position for the Fiber Team Rollout
- Negotiated profitable contracts with suppliers and vendors, securing favorable terms for the organization.
- Identified new market opportunities through comprehensive research, positioning the company for future expansion.
- Provided expert guidance on pricing strategies, ensuring optimal profit margins across products and services.
Client Development Manager
Birch Communications
08.2015 - 07.2017
- Top Performing Branch in the company
- Promoted to Jr
- Manager then to Client Development Manager Quota Attainment
- Strengthened client relationships by consistently delivering outstanding service and support.
- Implemented tailored marketing strategies for diverse industries, resulting in increased client satisfaction and retention.
- Presented compelling sales pitches to prospective clients, highlighting unique offerings that set the company apart from competitors.
Branch Manager of Operations Manager
Enterprise Holdings, Enterprise Rent
09.2010 - 08.2015
- Operations – Managed, Trained and Hired Employees
- Promoted to Assistant Branch Manager in 8 months
- Promoted to Corporate Account Manager in 2 months
- South Florida Group Rental Manager: Pembroke Pines, , FTL Executive Airport, Toyota NMB
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
- Monitored market trends to identify new business opportunities and capitalize on potential growth areas within the community or region served.
- Optimized branch inventory management practices for improved product availability and reduced stock obsolescence costs.
Education
Bachelor of Science - Communication
The Ohio State University
Columbus06.2009
Master of Science - Accounting And Finance
Keller School of Management
Chicago, IL08.2019
Skills
- Growth Strategies
- Account Growth
- Industry Networking
- Online Marketing
- Faculty Training
- Driving Growth
- Closing Techniques
- Consultative Selling Techniques
- Salesforce Software
- Sales Quota Management
Writing
TBA
Additional Information
TBA
Timeline
Growth Manager of AI Solutions
OpenBots
06.2022 - Current
Territory Manager - Miami
RoadRunner Recycling
04.2021 - 06.2022
Uniform Sales Territory Manager
Cintas
02.2019 - 01.2021
Commercial Business Manager
Hotwire Communications
08.2017 - 07.2018
Client Development Manager
Birch Communications
08.2015 - 07.2017
Branch Manager of Operations Manager
Enterprise Holdings, Enterprise Rent
09.2010 - 08.2015
Bachelor of Science - Communication
The Ohio State University
Master of Science - Accounting And Finance
Keller School of Management
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