D'Ette Wolfe
Gulfport,FL
Summary
Retired QA Manager with a track record of leading cross-functional teams and implementing agile methodologies. Known for enhancing quality assurance practices and delivering high-quality software solutions that exceed stakeholder expectations, with a focus on compliance and regulatory requirements.
20+ years experience in various industries including banking, telecommunications and healthcare.
Overview
17
17
years of professional experience
Work History
QA Manager
JPMorgan Chase, JPMorgan Chase & Co
Tampa, FL
06.2006 - 05.2023
- Evaluated and refined test script design processes to align with established QA best practices and standards.
- Coordinated and monitored manual and automated test script execution, enhancing software reliability and performance throughout the SDLC.
- Managed defect lifecycle by tracking and resolving issues in Jira and QTP/UFT, ensuring timely delivery of high-quality software.
- Analyzed test outcomes and delivered comprehensive reports to stakeholders using specialized reporting tools.
- Orchestrated planning of quality assurance estimates, schedules, and assignments while monitoring project status to ensure adherence to cost and time projections.
- Achieved improved production outcomes through effective post-implementation support.
- Conducted comprehensive reviews to drive process improvements based on project results.
- Directed QA team operations, adapting testing strategies to align with Agile and Waterfall project requirements.
- Coordinated cross-functional teams as Scrum Master, emphasizing quality assurance practices throughout the development lifecycle.
- Assessed test strategies, scope requirements, resource plans, and risk assessments to ensure thorough testing coverage.
- Led evaluations of business requirements and provided strategic recommendations on use cases.
- Oversaw the development of software design documents and implemented configuration control measures.
- Directed change control processes to enhance project outcomes.
Education
Associate of Applied Science - Computer And Information Systems
Georgia Piedmont Technical College
Clarkston, GA06-2002
Skills
- Proficient in agile methodologies
- User experience testing
- Team development
- Quality assessment skills
- Defect tracking expertise using manual and automated tools ie QTP/UFT, Selenium, Jira
- Knowledgeable in HTML and XML
- Knowledgeable in legacy systems: COBOL and Visual C
Timeline
QA Manager
JPMorgan Chase, JPMorgan Chase & Co
06.2006 - 05.2023
Associate of Applied Science - Computer And Information Systems
Georgia Piedmont Technical College