Deulleus Garcia
I am a highly skilled professional, with a commitment to excellence and a dedication to providing quality service. Associate with 8+ years of experience in sales, customer service skills, cash-handling experience, and ability to collaborate with diverse teams. Operated heavy machinery safely and efficiently Effectively using light equipment, depending on the jobsite/assignment.
Ajo,AZ
Summary
Dynamic sales associate with proven expertise at Ace Hardware/ Olsens I.G.A, excelling in customer service and relationship management. Recognized for enhancing customer satisfaction through effective conflict resolution and visual merchandising, team collaboration, consistently achieving performance targets while fostering a welcoming shopping environment.
Skilled in cash handling in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge.
Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Hardworking and passionate job seeker with strong organizational skills eager to secure any position organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Recognized for adaptability and proactive approach in delivering effective solutions.
Versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales. A perfect asset to your team!
Overview
12
12
years of professional experience
Work History
Sales Associate
Ace Hardware
01.2020 - 02.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
- Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Prioritized helping customers over completing other routine tasks in store.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Performed cash, card, and check transactions to complete customer purchases.
- Positioned lifting devices under, over or around loaded pallets or boxes to secure material or products for transport to designated areas.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Increased storage efficiency with strategic pallet stacking and goods placement.
- Ensured timely movement of products to designated areas, leading to smoother warehouse operation.
- Minimized product damage through careful maneuvering and transporting of fragile items.
- Promoted operational efficiency by maximizing loads on each transfer.
- Adjusted machinery and notified supervisors of malfunctions.
- Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
- Drove equipment from one site to another to deliver tools and complete jobs.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Moved levers or controls to operate forklifts, lifting beams with swivel-hooks and hoists to transport and load materials.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Facilitated collaborative work environment, readily assisting colleagues in heavy lifting tasks.
Grocery Store Associate
Olsens I.G.A
05.2016 - 02.2025
- Assisted customers with locating items and answering questions, resulting in a positive shopping experience.
- Increased work efficiency by assisting colleagues during busy periods or covering shifts when needed, promoting teamwork within the workplace.
- Enhanced store cleanliness and organization by regularly stocking shelves, rotating products, and maintaining displays.
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Worked 8 + years from baler outside the store to frozen food manager inside the store.
Journeyman Apprentice
Lucas Home Improvement
08.2024 - 11.2024
- Enhanced project efficiency by applying strong organizational and time-management skills.
- Streamlined workflow processes, resulting in a reduction of project delays and improved client satisfaction.
- Assisted with post-construction cleanup and maintenance.
- Developed safe and efficient workflows for construction projects.
- Utilized equipment to break old forms and structures.
- Supervised installation of electrical and plumbing systems.
Laborer
Stinger Bridge & Iron
01.2013 - 03.2013
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
- Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
- Facilitated timely project completions by consistently meeting deadlines for assigned tasks.
- Used variety of hand and power tools to complete tasks.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Followed instructions and safety protocols while operating machinery and equipment.
- Operated forklifts and boom lifts to complete various tasks.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Unloaded and stacked materials by raising and lowering lifting devices.
Education
I.S.D.A GED Program
Ajo, AZSkills
- Product knowledge
- Listening skills
- Multi-tasking strength
- Cash register operation
- Stocking and receiving
- Exceptional customer service
- Inventory control
- Order processing
- Shipment processing
- Service oriented
Timeline
Journeyman Apprentice
Lucas Home Improvement
08.2024 - 11.2024
Sales Associate
Ace Hardware
01.2020 - 02.2025
Grocery Store Associate
Olsens I.G.A
05.2016 - 02.2025
Laborer
Stinger Bridge & Iron
01.2013 - 03.2013
I.S.D.A GED Program
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