Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Deundra King

Jacksonville,FL

Summary

Professional manager prepared for leadership roles within dynamic environments. Strong focus on team collaboration, ensuring flexibility to meet changing needs. Expert in staff coordination, conflict resolution, and operational efficiency. Reliable and results-driven, known for fostering positive work environment and achieving organizational goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Shift Manager

Wendys Resturant
05.2024 - 09.2025
  • Learned safety protocols and operational procedures to ensure workplace compliance.
  • Assisted in scheduling staff shifts to maintain optimal coverage during peak hours.
  • Supported inventory management by tracking stock levels and placing orders as needed.
  • Collaborated with team members to enhance service delivery and customer satisfaction.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Coached crew members to optimize performance and motivate toward more efficient work.

Assistant Manager

Family Dollar
03.2020 - 05.2024
  • Assisted in daily operations, ensuring team adherence to company policies and procedures.
  • Coordinated scheduling and resource allocation to optimize team productivity.
  • Supported management in training new employees on operational procedures and systems.
  • Implemented process improvements that enhanced workflow efficiency within the team.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Rentavision Furniture Store

Account Manager
12.2020 - 06.2022
  • Negotiated contract terms with clients, securing favorable outcomes for both parties.
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Conducted regular account reviews to identify areas for improvement and ensure continued success.

Education

High School Diploma -

Wolfson High School
Jacksonville, FL
08.2004

Skills

  • Cash handling
  • Decision-making
  • Customer service focus
  • Employee training
  • Workplace safety
  • Energetic and enthusiastic
  • Handling customer complaints
  • Staff motivation
  • Accurate money handling
  • Mentoring and coaching
  • Team development
  • Flexible schedule
  • Schedule management

Certification

servsafe

Timeline

Shift Manager

Wendys Resturant
05.2024 - 09.2025

Rentavision Furniture Store

Account Manager
12.2020 - 06.2022

Assistant Manager

Family Dollar
03.2020 - 05.2024

High School Diploma -

Wolfson High School

Similar Profiles

CREATE PROFILE