Deutz Louis
Boston
Summary
Engineering student and tech enthusiast with experience in customer engagement, technical troubleshooting, and device setup. Skilled at delivering tailored solutions and creating exceptional customer experiences, I am eager to learn and work cooperatively within team environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Delivery Driver
MLM
Stoughton
10.2023 - Current
- Delivered packages and goods to customers in a timely and efficient manner
- Ensured the safe handling and transportation of fragile or perishable items
- Followed established safety protocols for loading/unloading packages or goods from the vehicle
- Trained new drivers on company policies, procedures, and safe driving practices
- Maintained accurate records of deliveries, including time of delivery, recipient's name, and any special instructions
Utility Driver
The Catered Affair
Hingham
03.2022 - 10.2023
- Operated a variety of commercial motor vehicles to transport catered meals and supplies, in accordance with state laws and regulations.
- Worked collaboratively with co-workers and supervisors to achieve daily goals efficiently.
- Ensured that proper maintenance of equipment was performed as scheduled, by following checklists, and that it was ready for transit to the event site.
- Determined optimal routes based on GPS application information and knowledge of local routes.
- Delivered goods and services to customers on time and in excellent condition.
Assistant Sales Manager
Advanced Auto Parts
Hingham
12.2020 - 02.2022
- Coordinated inventory management to ensure product availability for customers.
- Prepared reports detailing performance metrics such as sales volumes and conversion rates.
- Opened and closed store, set up registers and secured cash.
- Identified customer needs and provided tailored product solutions to enhance satisfaction.
- Collaborated with warehouse employees to fulfill orders and communicate customers' special requests.
Sales Associate
The Home Depot
New Rochelle
10.2019 - 08.2020
- Maintained store displays to showcase merchandise effectively and attractively.
- Assisted customers with product selections and answered inquiries in a friendly manner.
- Operated equipment such as scanners and scales correctly during checkout process.
- Maintained knowledge of sales and promotions, return policies and security practices.
Research Coordinator
Mount Sinai Medical Center
Valley Stream
06.2018 - 08.2019
- Prepared documents, reports and presentations detailing results and conclusions
- Provided consultation on economic relationships to businesses, public and private agencies and other clients
- Studied economic and statistical data in Health Resources.
Internship
MACADEMY
New York
10.2017 - 03.2018
- Complete all daily tasks and special assignments with an efficient and quality-driven approach.
- Assigned work to students based on class needs, personal strength and knowledge
- Participated in brainstorming sessions to create innovative learning experiences.
- Prepared reports summarizing project progress and results for management review.
Education
Bachelor of Science - Computer Science
Bridgewater State University
Bridgewater, MA06-2026
Associate of Science - Cyber Security
Monroe College
New Rochelle, NY01.2021
High School Diploma -
The High School of Enterprise Business & Technology
Long Island City, NY06.2019
Skills
- Customer experience excellence
- Technical troubleshooting
- Team collaboration and communication
- Retail operations and inventory management
- Consultative sales and product knowledge
- Time management
- Mechanically inclined
- Critical thinking
- Problem solving
- Python programming
- Project management
- Trilingual
Certification
- Security+
- CPR Certification
- Commercial Driver License
Languages
French
Professional
Spanish
Limited
References
References available upon request.
Timeline
Delivery Driver
MLM
10.2023 - Current
Utility Driver
The Catered Affair
03.2022 - 10.2023
Assistant Sales Manager
Advanced Auto Parts
12.2020 - 02.2022
Sales Associate
The Home Depot
10.2019 - 08.2020
Research Coordinator
Mount Sinai Medical Center
06.2018 - 08.2019
Internship
MACADEMY
10.2017 - 03.2018
Bachelor of Science - Computer Science
Bridgewater State University
Associate of Science - Cyber Security
Monroe College
High School Diploma -
The High School of Enterprise Business & Technology
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