Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Dev Patel

Hillsboro,OH

Summary

Accomplished Manager with a proven track record at Retail, enhancing team performance and customer satisfaction through expert operations management and staff development. Excelled in marketing strategies and workforce management, achieving significant sales targets. Known for fostering collaborative environments and implementing effective sales techniques, demonstrating both leadership and operational expertise. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

6
6
years of professional experience

Work History

Manager

Retail
01.2019 - Current
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Accomplished multiple tasks within established timeframes.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Defined clear targets and objectives and communicated to other team members.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.

Education

High School Diploma -

Hillsboro High School
Hillsboro, OH
08.2022

High School Diploma -

Laurel Oaks Career Campus
Wilmington, OH
08.2022

Bachelor of Science - Business Management Technology

Ohio University
Athens, OH
12.2025

Skills

  • Marketing
  • Contract Management
  • Operations Management
  • Staff Development
  • Sales Techniques
  • Sales management
  • Workforce Management

Languages

Hindi
Native or Bilingual
English
Full Professional
Gujarati
Limited Working

Timeline

Manager

Retail
01.2019 - Current

High School Diploma -

Hillsboro High School

High School Diploma -

Laurel Oaks Career Campus

Bachelor of Science - Business Management Technology

Ohio University
Dev Patel