Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Dev Shah

Reno,NV

Summary

Thrive on connection and relationship-building with people, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. This allows me to effectively collaborate with team members to achieve sales objectives and maintain a positive store environment.

Overview

6
6
years of professional experience

Work History

Package Handler

FedEx
Sparks, NV
06.2023 - Current
  • Followed safety regulations to maintain a safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality, or timeliness.
  • Contributed to increased productivity by working effectively in high-pressure situations.

Assistant Manager

Champs Sporting Goods
Reno, NV
09.2021 - 09.2022
  • Supervised day-to-day operations to meet performance, quality, and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours, without exceeding labor budgets.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting, and minimizing discrepancies.

Sales Associate

Foot Locker
Reno, NV
06.2019 - 09.2021
  • Organized racks and shelves to maintain the store's visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash-handling policies, ensuring accuracy in all financial exchanges.
  • Developed a strong rapport with customers and created a positive impression of the business.
  • Created an inviting environment for customers by maintaining store organization and cleanliness.

Education

High School Diploma -

Damonte Ranch Highschool
Reno, NV
06-2021

Skills

  • Heavy lifting
  • Warehouse safety
  • Package unloading
  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem solving
  • Money handling
  • Decision-making
  • Multi-tasking strength
  • Excellent people skills
  • Relationship building

Languages

Gujarati
Professional
Hindi
Limited
English
Native/ Bilingual

Timeline

Package Handler

FedEx
06.2023 - Current

Assistant Manager

Champs Sporting Goods
09.2021 - 09.2022

Sales Associate

Foot Locker
06.2019 - 09.2021

High School Diploma -

Damonte Ranch Highschool

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