Innovative and user-focused UX Designer with over 8 years of experience across diverse industries, including fintech, political PR, jewelry design, and brand marketing. Proven track record in leading design projects that enhance user satisfaction and drive business success. Skilled in collaborating with cross-functional teams to deliver intuitive and impactful digital experiences.
• Led the design and implementation of user-centric digital experiences, resulting in a 25% increase in customer engagement.
• Managed the onboarding and collaboration with four design agencies, ensuring cohesive brand representation across platforms.
• Developed and enforced digital brand standards, enhancing consistency and user trust.
• Facilitated cross-functional collaboration, reducing project turnaround times from one week to two days.
• Directed multiple successful product launches, including a comprehensive site refresh and the introduction of new service packages.
• Transformed design processes for DIRECTV for Business, improving workflow efficiency by 30%.
• Conducted weekly design reviews with agency partners, establishing robust design guidelines.
• Led the transition from Sketch to Figma, developing an internal component library that streamlined design consistency.
• Played a pivotal role in the successful launch of the DIRECTV Stream platform.
• Led design efforts in the rebranding of DIRECTV post-AT&T separation, enhancing brand identity and market presence.
• Implemented innovative UX enhancements, boosting digital sales by 150%.
• Collaborated with the UX/UI team to design a streamlined website, improving customer interaction and click-through rates.
• Led the UX redesign for the launch of AT&T TV, targeting a younger demographic to enhance user experience.
• Conceptualized and art-directed a new ATT.com, presenting customer-focused product placements through customizable modular components.
• Partnered closely with producers, copywriters, and various marketing and development team members to consistently improve online customer engagement.
• Strategized, shaped, and redesigned all aspects of the designer jewelry brand, from set design and original photography to art direction of video shoots, pop-up stores, print media, email marketing, and product sales.
• Planned, scheduled, wrote, and designed every facet of social media campaigns, tripling the brand's social media following.
• Played an instrumental role in evolving the brand into a modern and successful enterprise.
• LifeSaver - FinTech: Managed and designed all activities pertaining to branding, web design, and print, creating a holistic FinTech brand targeted to a new generation of users.
• Global Strategy Group - Political PR: Collaborated on rebranding efforts, designing print collateral and digital media for clients such as Subaru and NYC MTA.
• William Raymond Communications - Sports PR: Consulted on branding, digital marketing, and social media strategy, creating presentation templates aligned with new branding guidelines.
• The Solution Senter - Law Consulting: Worked directly with the CEO to shape all aspects of branding, web design, and social media strategy.
• Plitz Fashion Marketing - NYFW: Innovated new ways to help brands and models market themselves on various social media platforms, editing videos and photos for fashion week.