Devalion J. Scurry

• Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
• Assisted customers with carry-out service.
• Established rapport with customers by providing friendly and attentive service.
• Greeted customers and provided outstanding customer service.
• Acted as a liaison between the kitchen, serving staff, and guests, ensuring clear communication for efficient service delivery.
• Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
• Preparing of light food orders and appetizers
• Replenishing of all kitchen and dinning room supplies

Clients individually and as a team

• Promote daily sales and entertainment of guests while shopping
• Turning of warm fudge on a marble table, assist with set up of goods, daily baking and store inventory.
• Process transactions and operate cash register. Reconcile daily charges. Make bank deposits.
• Provided excellent customer service
• Create a Fun, High Energy retail environment for clients
• Accomplish Monthly/Weekly Bonuses based on target sales
• Increased team efficiency by streamlining candy-making processes and optimizing equipment usage.
• Assessed issues with faulty equipment and utilized troubleshooting methods to alleviate problems and restore optimal production levels.

• Greeting of guest, escorting to tables and assist guests with specific needs
• Present menu to guests and introduce the specials of the day along with assisting guests with answers to questions on food and beverage to ensure satisfaction of service
• Assured proper delivery of all preordered food and beverage items
• Assured all paperwork and transactions were given to guests/management and were correctly reported and completed in a timely manner
• Ensured tables are cleared and reset
• Worked with runners to provide excellent service to guests