Devan Barlock
Pittsburgh,PA
Summary
High-achieving Virtual Sales Specialist well-versed in Cisco Webex and Meraki IoT products. Successful at developing and strengthening customer relationships in order to promote offerings. Skilled in consultative selling and overcoming objections. Desiring to apply nearly 5 years of sales experience to long-term position with room for advancement. Highly motivated and detail-oriented worker who strives to best represent Cisco with the individuals I interface. Hard-working, dedicated individual who will take initiative to learn new processes/products and is committed to extending the fullest efforts to achieve business and organizational goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
IoT Specialist
Cisco Meraki
02.2023 - Current
- Central (FY24)/North East (FY23) Territory Specialist, specializing in cloud-based cameras and sensors
- Overlay to 3+ ISM's and their team of Meraki ISR's leading the demonstration and discussion around projects involving the IoT Portfolio
- Run spiffs, host webinars, leverage Salesloft to send out targeted cadences to partners/customers on a weekly basis
- Leverage SBTAM's and Product Management team on strategic opportunities
- Engage in conversations with business decision makers and IT directors implementing smarter physical security
- Present real-time demonstrations of Meraki MV cloud-first smart cameras, Meraki MT environmental sensors, and Meraki Dashboard
- Work with Cisco Meraki partners leveraging IoT technology
- Provide product/selling enablement internally and externally
- Fostered relationships with partners to expand customer base and retain business.
- Assist with creating BoM's, providing discounting and model recommendations
Virtual Sales Specialist - Collaboration
Cisco
04.2021 - 02.2023
- Collaboration expert, including Webex Suite, calling, contact center and Cisco hardware.
- Stayed up to date on company products and services to support sales objectives.
- Negotiated prices and set up contracts to finalize sales agreements.
- Generate leads and pursue appointment opportunities to convert prospects into new customers.
- Followed up with customer to identify and resolve service, account or technical issues and maintain satisfaction.
- Researched competitors, economics and other key facets to better understand current market trends.
- Gave top-notch service to everyone in order to provide ample sales opportunities.
- Leveraged Collab Connect/Salesforce to manage sales activities and track sales performance.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Developed key customer relationships to increase sales.
- Drove substantial sales through suggestive selling and by promoting add-on purchases.
- Adhered to company initiatives and achieved established goals.
- Contacted new and existing customers to outline benefits of products.
- Developed targeted lists and new business opportunities, accelerating sales process to achieve results.
- Educated customers on product features and technical details to highlight benefits.
Senior Sales Development Representative
Cvent
09.2019 - 04.2021
- Acting as the first point of contact for prospective customers and providing them product knowledge on our Event Management Platform
- Responsible for lead identification and qualification prior to driving traffic to private demonstrations with a Regional Sales Director
- Set up tailored demonstrations of the software to prospective executives, presidents, vice presidents, directors, managers, etc.
- Partnered with senior sales staff, account managers, and integration specialists to obtain personal and team business quotas
- Facilitate all daily sales activities using Cvent's chosen software/tools such as: Salesforce, Marketo, Drift, RingDNA, Microsoft Outlook, Webex, and Zoom
Intern
Acumatica
12.2018 - 01.2019
- Help to facilitate communication and build rapport between clients and corporate management through direct contact with clients and providing client support
- Document client preferences in an online platform and report new information to upper level management
- Follow up with clients to ensure information is accurate and communication needs are being met
- Participate in office activities and strategy meetings
- Input client data into Microsoft Excel
Education
Bachelor of Arts - Psychology
Indiana University of Pennsylvania
Indiana, PA08.2019
Skills
- Prospecting Skills
- Relationship Selling
- Webex Product Expertise
- IoT Product Expertise
- Territory Sales
- Sales Closing
- Post-Sales Support
- Product and Service Knowledge
- Product Management and Pricing
- Customer Retention Abilities
- Sales Forecasting
- Territory Growth
- Hunter/Farmer Sales Strategies
- Lead Generation
- Effective Customer Upselling
- Team Member Motivation
- Leadership
Certification
- MEDDPICC Masterclass
- FY24 Security Sales Superstar
Timeline
IoT Specialist
Cisco Meraki
02.2023 - Current
Virtual Sales Specialist - Collaboration
Cisco
04.2021 - 02.2023
Senior Sales Development Representative
Cvent
09.2019 - 04.2021
Intern
Acumatica
12.2018 - 01.2019
Bachelor of Arts - Psychology
Indiana University of Pennsylvania