Devan Fuhlendorf
Scottsdale,AZ
Summary
Strong organizational, technical, and analytical skills. Almost 10 years of experience in interpersonal relations, problem solving, conflict resolution, and staff training/supervision. Employed by ORI since 2016, quickly proving myself and moving to the most challenging positions available other than HR director or CEO.
Overview
9
9
years of professional experience
Work History
Investigator/Coordinator
Opportunity Resources, Inc.
10.2023 - Current
Completing over 200 investigations, an average of 15 per month. Coordinating group homes, including staff scheduling, client appointments, and documentation.
Front Office Admin/Investigator
Opportunity Resources, Inc.
05.2021 - 10.2023
- Working at the front desk, managing 120 company vehicles, providing information to the public, and handling investigations.
Residential Group Home Manager
Opportunity Resources, Inc.
08.2020 - 02.2021
- Overseeing all aspects of group homes, including client care, staff management, and paperwork.
DSP Shift Supervisor
Opportunity Resources, Inc.
02.2020 - 08.2020
Supervising staff and clients, introducing new staff to sites, scheduling appointments, and administering medications.
Staff Development Instructor/DSP Float
Opportunity Resources, Inc.
10.2018 - 02.2020
- Teaching and re-certifying staff, assisting with Direct Support Professional responsibilities.
Direct Support Professional
Opportunity Resources, Inc.
08.2017 - 10.2018
- Supporting adults with disabilities in enhancing their quality of life.
Seasonal Worker
Self Employed
04.2017 - 08.2017
- Working out of state for the summer.
DSP Shift Supervisor
Opportunity Resources, Inc.
10.2016 - 04.2017
- Supervising staff and clients, completing paperwork, medical appointments, and scheduling.
Direct Support Professional
Opportunity Resources, Inc.
01.2016 - 10.2016
- Supporting adults with disabilities in enhancing their quality of life.
Warehouse worker and carry out
Homesteader's Ranch and Feed
05.2015 - 01.2016
- Stocking the warehouse, carrying out bags for customers, loading bales of straw and hay, rotating stock and facing product.
Miscellaneous worker
Carol Ramos
05.2015 - 12.2015
- Landscaping, lawn mowing, cleaning, dog walking, etc.
Education
High School Diploma -
Libby High School
Libby05.2015
Skills
- Microsoft Word, Excel, Powerpoint, and Publisher
- Typing speed of 65 wpm
- In-depth scheduling experience
- Social Networking and Communication
- De-escalation and Conflict Resolution
- Public Speaking
- Detailed report writing
- Interview techniques
- Research abilities
- Onboarding Processes
- E-learning development
- Work Planning and Prioritization
- Relationship Building
- Time Management
- Problem-Solving
- Patient Care
- Human Resources Information Systems
- Internal Communications
- Effective Multitasking
- Workflow Optimization
- Customer Service
- Customer Relations
Timeline
Investigator/Coordinator
Opportunity Resources, Inc.
10.2023 - Current
Front Office Admin/Investigator
Opportunity Resources, Inc.
05.2021 - 10.2023
Residential Group Home Manager
Opportunity Resources, Inc.
08.2020 - 02.2021
DSP Shift Supervisor
Opportunity Resources, Inc.
02.2020 - 08.2020
Staff Development Instructor/DSP Float
Opportunity Resources, Inc.
10.2018 - 02.2020
Direct Support Professional
Opportunity Resources, Inc.
08.2017 - 10.2018
Seasonal Worker
Self Employed
04.2017 - 08.2017
DSP Shift Supervisor
Opportunity Resources, Inc.
10.2016 - 04.2017
Direct Support Professional
Opportunity Resources, Inc.
01.2016 - 10.2016
Warehouse worker and carry out
Homesteader's Ranch and Feed
05.2015 - 01.2016
Miscellaneous worker
Carol Ramos
05.2015 - 12.2015
High School Diploma -
Libby High School