Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Devan Guillory

Westlake,LA

Summary

Dynamic office administrator with extensive experience in property management and logistics, recognized for enhancing operational efficiency through exceptional customer support and meticulous task management. Proven track record in housekeeping and rapid data entry, consistently exceeding performance benchmarks. Strong collaborative skills combined with a solid work ethic ensure effective prioritization of tasks to meet organizational goals.

Overview

17
17
years of professional experience

Work History

Cleaning Technician

Kay Property Management
Westlake, USA
03.2024 - Current
  • Conducted thorough cleanings of vacation rentals during checkout and check-in periods.
  • Delivered comprehensive room upkeep by completing tasks such as bed changes, laundry, dishes, and cleaning swiftly.
  • Implemented strategies that improved efficiency and task prioritization.
  • Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
  • Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
  • Created inventory checklists and stocked housekeeping carts.

Administrative Assistant

Lanier Plumbing
Lake Charles, USA
02.2022 - 02.2024
  • Executed data entry, document filing, and payment processing efficiently.
  • Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
  • Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Proofread content for typo-free emails and documentation.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.

Kitchen Staff

Jeanne's Bourbon Street BBQ
Westlake, USA
07.2021 - 02.2022
  • Facilitated efficient communication between kitchen staff and front-of-house teams.
  • Trained new kitchen hands in basic tasks, safety protocols, and kitchen standards.
  • Maintained an organized workstation, ensuring tools and ingredients are readily available.
  • Supported inventory management by monitoring stock levels and reporting low supplies to the head chef.
  • Assisted in food preparation tasks such as washing, peeling, cutting, and basic cooking under chef's guidance.

Kitchen Staff

Mi So Hungry
04.2021 - 06.2021
  • Oversaw the efficient execution of frying tasks, ensuring high-quality outcomes.
  • Streamlined tasks to enhance speed.
  • Maintained an organized workstation, ensuring tools and ingredients are readily available.
  • Facilitated efficient communication between kitchen staff and front-of-house teams.
  • Partnered with chef to cook food and comply with food preservation guidelines.
  • Supported inventory management by monitoring stock levels and reporting low supplies to the head chef.
  • Provided customer service when necessary, addressing inquiries and ensuring satisfaction.

Administrative Assistant

Lanier Plumbing Inc.
Lake Charles, USA
03.2021 - 04.2021
  • Completed a short-term assignment.
  • Managed phone inquiries, scheduled appointments, and entered data into FieldEdge.
  • Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
  • Maintained inventory of office supplies and placed orders when necessary.
  • Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Handled incoming calls and directed callers to appropriate department or employee.

Security Officer

G4S
Westlake, USA
09.2020 - 01.2021
  • Contributing to continuous plant functionality on a rotating shift schedule.
  • Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
  • Monitored building and property entrances and exits to detect intrusions and protect assets.
  • Reported safety hazards for remediation response.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.

Package Handler

FedEx Ground
Lake Charles, USA
04.2020 - 08.2020
  • Ensured accuracy in directing packages to appropriate trucks and warehouses.
  • Awarded twice for consistently achieving flawless results through diligent work.
  • Worked flexible hours, including weekends and holidays, to meet business needs.
  • Placed bins, carts and containers in convenient locations to assist with loading efficiency.
  • Assisted in loading delivery trucks with prepared packages.
  • Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
  • Collaborated with team members on tasks such as sorting mail into designated bins.
  • Reported any lost or damaged items to supervisors immediately upon discovery.

Drug Screen Technician

LabTrust, LLC
Lake Charles, USA
11.2018 - 02.2020
  • Handled all patient-related forms accurately.
  • Maintained comprehensive records.
  • Prepared and organized samples for testing center shipment.
  • Conducted sample collection efficiently.

Cashier

Market Basket Foods
Westlake, USA
09.2016 - 11.2018
  • Maintained work area and kept cash drawer organized.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Greeted customers promptly and responded to questions.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Discounted purchases by scanning and redeeming coupons.
  • Used suggestive selling techniques to promote add-on sales.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Learned roles of other departments to provide coverage and keep store operational.

Receptionist/Runner

Jack W Caskey Attorney at Law
Lake Charles, USA
01.2013 - 06.2015
  • Performed administrative functions with attention to detail.
  • Oversaw accurate scheduling of appointments.
  • Handled payment processing to ensure seamless operations.
  • Maintained structured filing system to enhance efficiency.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Greeted visitors entering establishment to determine nature and purpose of visit.
  • Supplied callers with office address and directions, employee email addresses and phone extensions.
  • Monitored office supplies inventory and placed orders when necessary.
  • Protected clients' rights by maintaining confidentiality of personal and financial information.
  • Handled customer inquiries and complaints, providing timely and appropriate solutions.
  • Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.

All Pro

Popeye's Restaurants
Westlake, USA
06.2008 - 06.2012
  • Worked effectively in team environments to make the workplace more productive.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Received and stored food and supplies.
  • Assisted in training new cooks on standard operating procedures safety protocols equipment usage dish preparation methods.
  • Set up work stations prior to opening to minimize prep time.
  • Observed food handling and sanitation procedures to safeguard against foodborne illnesses.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Operated grills and steamers to prepare vegetables, potatoes, rice and meats.
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
  • Maintained clean and orderly appearance throughout kitchen and dining area.

Education

High school or equivalent - Diploma

Westlake High School
Westlake, LA
05.2010

Skills

  • Acquires Skills Efficiently
  • Housekeeping Proficiency
  • Quick Service Experience
  • Efficient Data Input
  • Inventory Control Proficiency
  • Currency Processing Expertise
  • Food Safety Compliance
  • Kitchen Experience
  • Culinary Service
  • QuickBooks Proficiency
  • Task Prioritization Expertise
  • Meal Preparation
  • Point Of Sale Expertise
  • Customer Support Expertise
  • Timely Cargo Handling
  • Keyboard Proficiency
  • Proactive Team Member
  • Service Excellence
  • Office Administration Expertise
  • Proficient Computer Skills
  • Food Safety Compliance
  • Dedicated Team Player
  • Product Packaging
  • Culinary Skills
  • Proficient in Microsoft Word
  • Document Organization Skills
  • Reliability and punctuality
  • Strong work ethic
  • Phone reception
  • Scheduling and calendar management
  • Business correspondence writing
  • File organization
  • Document control
  • Filing systems
  • Maintaining records
  • Confidentiality handling
  • File management
  • Scheduling appointments
  • Mail processing
  • Data entry
  • Information protection

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Cleaning Technician

Kay Property Management
03.2024 - Current

Administrative Assistant

Lanier Plumbing
02.2022 - 02.2024

Kitchen Staff

Jeanne's Bourbon Street BBQ
07.2021 - 02.2022

Kitchen Staff

Mi So Hungry
04.2021 - 06.2021

Administrative Assistant

Lanier Plumbing Inc.
03.2021 - 04.2021

Security Officer

G4S
09.2020 - 01.2021

Package Handler

FedEx Ground
04.2020 - 08.2020

Drug Screen Technician

LabTrust, LLC
11.2018 - 02.2020

Cashier

Market Basket Foods
09.2016 - 11.2018

Receptionist/Runner

Jack W Caskey Attorney at Law
01.2013 - 06.2015

All Pro

Popeye's Restaurants
06.2008 - 06.2012

High school or equivalent - Diploma

Westlake High School

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Devan Guillory