DEVAN MCCORD
Philippi
Summary
Dedicated individual with strong background in client support and team coordination, skilled at developing and implementing comprehensive care plans for diverse populations. Possesses methodical approach to tasks, valuing results and order, ensuring work is completed quickly with minimal errors. Compassionate and collaborative facilitator with dedication to empowering individuals and families through supportive and inclusive strategies. Demonstrates strong patience, empathy, and persuasive communication to effectively build and maintain trusting relationships. Adept at coordinating resources, guiding teams, and fostering environments that promote personal growth and community integration. Committed to creating tailored solutions that address unique needs and challenges, enhancing overall well-being and success.
Overview
10
10
years of professional experience
Work History
Wraparound Facilitator Supervisor
Diversified Assessment & Therapy Services
Bridgeport, WV
03.2024 - Current
- Monitored progress towards goals established by each wraparound team member
- Provided crisis intervention services and referrals for additional support when necessary
- Established strong working relationships with community partners to ensure access to needed services for clients
- Assessed risk factors associated with clients' mental health issues and developed strategies to manage them effectively
- Supported families during transitions such as reunification or placement changes
- Provided ongoing education about available services and resources in the local community
- Utilized effective communication skills to build trust with families and create a supportive environment
- Collaborated with schools, probation officers, courts, social workers, foster care agencies, hospitals as part of case management efforts
- Ensured compliance with relevant regulations regarding confidentiality of client information
- Developed and implemented individualized wraparound plans for clients, taking into account family dynamics, strengths, needs and community resources
- Coordinated multi-disciplinary teams in order to develop comprehensive treatment plans for clients
- Responded promptly to urgent calls from families or other providers seeking assistance
- Conducted home visits to assess the safety of the living environment and provide guidance regarding parenting skills
- Worked collaboratively with other professionals involved in providing wraparound services
- Adhered to ethical standards related to professional practice guidelines
- Actively participated in agency quality improvement initiatives
- Facilitated team meetings to ensure that the client's needs were met in a timely manner
- Interviewed clients individually, in families, or in groups, assessing situations, capabilities, and problems to determine services required to meet needs
- Consulted with parents, teachers and other school personnel to determine causes of problems, such as truancy, and misbehavior and to implement solutions
- Maintained case history records and prepared reports
- Liaised between students, homes, schools, family services, child guidance clinics, courts, protective services, doctors, and other contacts to help children facing disabilities, abuse, and poverty
- Addressed legal issues, such as child abuse and discipline, assisting with hearings, and providing testimony to inform custody arrangements
- Reared problems, interviewing child, and family to determine whether further action was required
Program Director
Necco
Elkins, WV
03.2021 - 03.2024
- Company Overview: Necco is a foster care agency that provides treatment foster care to all foster children placed in Necco certified homes
- As a director I am responsible for the oversight of licensing foster homes, licensing staff, case managers, employee files, client files, foster home files, audits, ongoing trainings, and crisis response
- Initiated and set goals for programs based on organization's strategic objectives
- Experience interpersonal skills to build work partnerships and relationships to effectively address continuous quality improvement of services to children and families to prevent future child abuse
- Experience in data collection, analyzing, and communicating data from multiple sources to facilitate local ad hoc teams to produce actionable recommendations for child welfare system improvements
- Led team meetings to ensure effective communication between departments and timely execution of tasks
- Monitored program activities and reported progress to senior management
- Utilized strong organizational skills to prioritize workloads, meet deadlines, and exceed expectations
- Established policies and procedures for program management activities such as scheduling, tracking progress, and reporting outcomes
- Marketed programs to educate agencies and communities about available programs and services
- Analyzed data from customer surveys to develop strategies for improving customer experience
- Cultivated strong relationships with external partners, building strategic collaborations
- Advocated for program expansion and secured resources for program growth
- Performed personnel duties, such as hiring staff and evaluating work performance
- Monitored and reviewed programming to ensure that schedules were met, guidelines were adhered to and performances are of adequate quality
- Necco is a foster care agency that provides treatment foster care to all foster children placed in Necco certified homes
Foster Care Social Worker
Burlington United Methodist Family Services
Grafton, WV
02.2018 - 10.2018
- Assessed safety risks associated with each home environment before placing a child into a new home setting
- Provided crisis intervention services in emergency situations related to the welfare of foster care children
- Collaborated with community organizations to provide additional resources for foster care families
- Maintained detailed records of client progress throughout the course of their involvement in the program
- Educated caregivers about relevant topics such as trauma informed practices, substance abuse prevention and early childhood development issues
- Provided ongoing support to families during difficult transitions such as reunification or adoption proceedings
- Assisted in locating suitable placement options for foster care youth based on their unique needs and preferences
- Conducted home visits to evaluate living conditions of foster care families and provided assistance as needed
- Promoted self-advocacy skills among adolescents who had aged out of the system
- Developed and implemented individualized treatment plans for foster care children to address their physical, mental and emotional needs
- Facilitated regular case reviews with stakeholders including social workers, parents, teachers, and other professionals involved in the child's life
- Ensured compliance with all relevant laws governing the rights of children within the state's jurisdiction
- Coached parents on how best to meet the needs of their children while they are under state supervision
- Established connections between biological parents and their children through supervised visitation sessions
- Counseled foster parents on parenting techniques that would best serve their family dynamics
- Participated in team meetings with caseworkers, supervisors, attorneys, medical personnel, psychologists, psychiatrists
- Organized activities to promote positive behavior among children placed in temporary or long-term foster homes
- Utilized effective communication strategies to build trusting relationships with clients and their families
- Interviewed clients individually, in families, or in groups, assessing situations, capabilities, and problems to determine services required to meet needs
- Consulted with parents, teachers and other school personnel to determine causes of problems, such as truancy, and misbehavior and to implement solutions
- Maintained case history records and prepared reports
- Liaised between students, homes, schools, family services, child guidance clinics, courts, protective services, doctors, and other contacts to help children facing disabilities, abuse, and poverty
- Placed children in foster or adoptive homes, institutions, or medical treatment centers
- Evaluated personal characteristics and home conditions of foster home and adoption applicants
Case Manager- children and adult
United Summit Center
Grafton, WV
07.2015 - 02.2018
- Participated in team meetings to discuss case management strategies for individual cases
- Educated clients on available community resources and how to access them effectively
- Assisted clients with obtaining basic needs such as housing, food, clothing, transportation, employment assistance and medical care
- Maintained accurate records of client progress and documentation of all contacts with clients
- Maintained clients' records by reviewing case notes and logging events and progress
- Created individualized service plans in collaboration with clients, families, and other professionals
- Demonstrated success in building relationships with clients and providing emotional support
- Implemented case management plans, provided assessments, and offered counseling and support
- Monitored and evaluated case management services to ensure quality and effectiveness
- Coordinated meetings between clients, family members and other health care providers involved in the treatment process
- Met directly with patient to assess needs and develop individualized continuing care plan in collaboration with physician
- Advocated for patients in healthcare or social service environments to promote wellness and autonomy
- Developed comprehensive assessment plans to evaluate client needs and develop appropriate interventions
- Evaluated client eligibility for government benefits or entitlements such as Social Security Disability Insurance
- Used adaptive communication style and practiced empathy to build trust and rapport with clients
- Provided ongoing evaluation of client progress towards goals established in service plans
- Provided advocacy services on behalf of clients when necessary
- Adhered to legal requirements regarding confidentiality of information related to clients' cases
- Collaborated closely with treatment teams to appropriately coordinate client care services
- Conducted crisis intervention sessions with clients when needed
- Facilitated referrals to community resources for support services including financial assistance programs
- Helped patients reach plan of care goals through case reviews
- Monitored client compliance with medication regimens prescribed by physicians
- Facilitated care and treatment via scheduling, information sharing and case coordination
- Collaborated with local agencies to provide comprehensive wrap-around services for at-risk youth populations
- Facilitated referrals to collaborative specialty health providers to drive continuity of care
- Communicated clients' progress by conducting weekly interdisciplinary meetings and evaluations
- Assisted clients in developing personal life skills such as budgeting money and managing time effectively
- Organized activities that promote healthy lifestyle choices among at-risk populations
- Performed research on current trends in social services for best practices implementation into daily operations
- Maintained accurate client records and documentation
- Provided direct service and support to individuals and clients, such as handling referral for child advocacy issues, conducting needs evaluation, and resolving complaints
- Established and maintained relationships with other community agencies and organizations to meet community needs and avoid duplication of services
- Assessed client needs through interviews, surveys, focus groups, or other methods to develop appropriate intervention strategies
- Consulted with agency staff and other community programs on program-related federal, state, and county regulations and policies
Education
Master of Science (M.S.) - Criminal Justice
Fairmont State University
Fairmont, WV12.2023
Bachelor of Science (B.S.) - Psychology
Fairmont State University
Fairmont, WV05.2015
Skills
- Mental health awareness
- Educational advocacy
- Behavioral support
- Self-care strategies
- Data collection
- Community networking
- Individualized planning
- Family engagement
- Child welfare
- Needs assessment
- Substance abuse
- Service integration
- Strength-based approach
- Cultural history
- Teamwork and collaboration
- Teamwork
- Multitasking
- Problem-solving
- Time management
- Problem-solving abilities
- Organizational skills
- Excellent communication
- Crisis intervention
- Client assessment
- Wraparound planning
- Regulatory compliance
- Community partnerships
- Multi-disciplinary coordination
Timeline
Wraparound Facilitator Supervisor
Diversified Assessment & Therapy Services
03.2024 - Current
Program Director
Necco
03.2021 - 03.2024
Foster Care Social Worker
Burlington United Methodist Family Services
02.2018 - 10.2018
Case Manager- children and adult
United Summit Center
07.2015 - 02.2018
Bachelor of Science (B.S.) - Psychology
Fairmont State University
Master of Science (M.S.) - Criminal Justice
Fairmont State University
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