Devan Miller
princeton,TX
Summary
Skilled Hardware Sales Associate with practical experience in customer interaction, product presentation, and task prioritization. Displayed capability in operating point-of-sale systems, upholding store policies, and maintaining a clean sales environment. Demonstrated strengths include effective communication, problem-solving skills, and proven ability to boost sales through upselling techniques. Proven track record of improving customer satisfaction and building long-term client relationships. Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction. Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Hardwear Sales Associate
Walmart
Princeton, TX
02.2021 - Current
- Provided customer service support for store operations, including returns and exchanges.
- Assisted customers with product selection, pricing and availability.
- Worked collaboratively with team members to meet company goals.
- Performed daily inventory checks of all merchandise on the sales floor.
- Participated in weekly meetings to discuss new products, promotions and sales strategies.
- Maintained a clean, organized and well-stocked sales floor.
Overnight Stocker
Walmart
Princeton, TX
06.2019 - Current
- Processed returns according to established guidelines.
- Maintained an orderly appearance at all times throughout the store.
- Assisted customers in locating desired items throughout the store.
- Built displays for special promotions, sales events and seasonal items as directed by supervisor.
- Performed daily inventory checks to maintain accurate records for ordering purposes.
- Operated forklift and pallet jacks to unload trucks and move products throughout the store.
- Conducted price changes as needed, following established procedures.
- Reported any suspicious activity or theft immediately to supervisors.
- Provided excellent customer service when assisting customers in finding desired items or answering questions about products or services offered.
- Maintained cleanliness of work area by sweeping, dusting and disposing of trash.
- Assisted customers with locating items, retrieving merchandise from stockroom shelves and providing information on products.
- Worked collaboratively with other team members to achieve departmental goals.
- Responded quickly to emergency situations during night shifts.
- Restocked shelves according to plan-o-grams set up by management team.
Assistant Manager
TacoBell
Princeton, TX
04.2018 - 05.2024
- Collaborated with management on developing strategic plans for achieving business goals.
- Communicated regularly with customers to gain insights into their needs.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Monitored employee attendance records, timekeeping, and payroll information.
- Ensured compliance with safety regulations and company policies.
- Maintained up-to-date knowledge of company products and services.
- Coordinated with other departments to ensure smooth flow of operations.
- Created reports on sales trends, inventory levels, and financial data.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Cook
Whatabuger
Princeton, Texas
10.2023 - 03.2024
- Coordinated with wait staff to ensure timely delivery of meals to customers.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Monitored stock levels of food items and ordered more when necessary.
- Resolved customer complaints regarding food quality or services provided.
- Adjusted seasonings of dishes during cooking process in order to enhance flavors.
- Inspected kitchens for sanitary conditions before the start of each shift.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
Paint Department Manager
Ace Hardware
Princeton, TX
06.2020 - 01.2021
- Identified areas of improvement within the department and developed action plans accordingly.
- Provided guidance and support to team members regarding their job duties or responsibilities.
- Maintained accurate records of sales transactions and store receipts.
- Trained new employees on product knowledge, safety guidelines, and customer service standards.
- Ensured accuracy of pricing and labeling for all paint products in accordance with company policy.
Mower
Local 100
Plano, TX
01.2014 - 11.2014
- Adhered to company policies regarding the use of personal protective equipment.
- Replaced worn out belts and cables as necessary for proper functioning.
- Conducted pre-operational inspections before beginning work each day.
- Utilized hand tools such as wrenches, pliers, screwdrivers. to perform minor repairs on mowers.
- Performed regular maintenance and repairs on mowers, including oil changes, blade sharpening, and filter cleaning.
- Assisted with loading and unloading equipment from trucks or trailers.
- Cleaned up debris after mowing activities were completed.
- Cut grass, trimmed trees and bushes and blew clippings off pavement.
Skills
- Hardware Configuration
- Product Promotion
- Retail Merchandising
- Inventory Management
- Cash Handling
- Loss Prevention
- Team Supervision
- Customer Assistance
- Register Opening and Closing
- Product Knowledge
- Store Organization
- Hardware Installation
- Equipment Demonstration
- Display Maintenance
Affiliations
- i like animals,art,work,and i always strive to achieve at least 1 big goal a year to better my life.
Certification
- i can operate a forklift,PLE
Timeline
Cook
Whatabuger
10.2023 - 03.2024
Hardwear Sales Associate
Walmart
02.2021 - Current
Paint Department Manager
Ace Hardware
06.2020 - 01.2021
Overnight Stocker
Walmart
06.2019 - Current
Assistant Manager
TacoBell
04.2018 - 05.2024
Mower
Local 100
01.2014 - 11.2014
- i can operate a forklift,PLE