Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

DEVAN MILLS

Derry,USA

Summary

Experienced Instructional Design and LMS Administration professional with a proven track record in multiple industries. Recognized for designing impactful e-learning solutions, successfully managing HRIS transitions, and enhancing training programs to align with compliance and strategic objectives. Proficient in identifying learning gaps and implementing cutting-edge, technology-driven educational strategies that drive engagement, retention, and overall performance.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Learning and Development Specialist

Rochester Electronics, LLC
07.2023 - Current
  • Developed Comprehensive Onboarding Program: Designed and implemented a structured onboarding program that reduced new hire ramp-up time by 25%, leading to quicker integration and productivity.
  • Achieved High Training Completion Rates: Maintained a consistent 93% course completion rate each month, surpassing the company target of 90%.
  • Launched AI-Powered Learning Platform: Spearheaded the implementation of an AI-powered adaptive learning platform, resulting in a 35% increase in skill acquisition rates and a 20% reduction in training time.
  • Mentorship Program: Initiated a mentorship program pairing new hires with senior staff, elevating retention rates and fostering a culture of continuous learning.
  • Integrated LinkedIn Learning as an Employee Benefit: Managed and promoted LinkedIn Learning as a key learning resource, ensuring cross-functional access through both the LMS and LinkedIn Learning platforms.

Talent Acquisition Associate

Rochester Electronics, LLC
06.2022 - 07.2023
  • Led HRIS Migration: Managed the full transition from Cornerstone to ADP Workforce Now, conducting audits, data migration, and system configuration, resulting in a 25% increase in HR system efficiency and a smoother onboarding process.
  • Applicant Tracking System (ATS) Management: Served as the Subject Matter Expert (SME) for the ATS, streamlining recruitment workflows and enhancing efficiency in offer letters and job postings.
  • Employer Branding: Enhanced the company's employer brand by creating engaging job postings and participating in career fairs and networking events, effectively communicating the organization's values and culture to prospective candidates.
  • Strategic Sourcing: Expanded the candidate pipeline by 30% by leveraging diverse sourcing strategies, including job boards, social media outreach, and professional networks.

Administrative Assistant

McIntosh Staffing Resources
03.2021 - 07.2021
  • Records Management: Collaborated with the University of New Hampshire HR & Community Standards team to maintain over 1,000 employee and student records, improving data accuracy and reducing errors by 30%.
  • Calendar Optimization: Strategically scheduled executive appointments and meetings, minimizing conflicts and ensuring priorities were addressed efficiently.
  • Process Improvement: Provided administrative support by optimizing workflows and ensuring timely task completion for HR and compliance initiatives.

Account Manager

Northeast Color
11.2018 - 01.2021
  • Client Account Oversight: Managed over 55 franchise accounts, coordinating operations for more than 200 Planet Fitness locations across new builds, remodels, and pre-sale events.
  • Project Management: Collaborated with franchisees and internal teams to generate accurate quotes based on blueprint analysis and product specifications, ensuring smooth project execution.
  • Sales Growth: Strengthened client relationships by resolving issues related to product access and compliance, contributing to increased franchise investment in new projects.

Visa Processing Specialist

National Visa Center, Department of State
03.2015 - 11.2018
  • Application Processing: Reviewed and processed an average of 200 visa applications per week with a 98% accuracy rate, ensuring compliance with strict Department of State regulations.
  • Audit and Quality Control: Conducted regular audits of visa files to maintain compliance with Department of State guidelines and uphold data integrity.
  • Regulatory Knowledge: Applied knowledge of immigration laws and procedures to support applicants through the visa process, addressing inquiries and resolving documentation issues.

Education

Bachelor of General Studies (B.G.S.), Liberal Arts

Northern Essex Community College
Haverhill, MA

Skills

  • Instructional Design (Articulate 360, Storyline)
  • LMS Administration & Optimization (Absorb LMS, Cornerstone)
  • E-learning Development & Training Program Design
  • Project Management & Cross-functional Collaboration
  • System Implementation (HRIS, ADP Workforce Now)
  • Microsoft Office Suite & Salesforce CRM
  • Talent Acquisition & Onboarding Programs
  • Content Strategy & Learning Analytics

Certification

Human Resource Informational Professional (HRIP) - International Association for Human Resource Information Management

(Estimated Completion: 4/1/25)

Timeline

Learning and Development Specialist

Rochester Electronics, LLC
07.2023 - Current

Talent Acquisition Associate

Rochester Electronics, LLC
06.2022 - 07.2023

Administrative Assistant

McIntosh Staffing Resources
03.2021 - 07.2021

Account Manager

Northeast Color
11.2018 - 01.2021

Visa Processing Specialist

National Visa Center, Department of State
03.2015 - 11.2018

Bachelor of General Studies (B.G.S.), Liberal Arts

Northern Essex Community College
DEVAN MILLS