Devan Scott
Property Management
Chicago,IL
Summary
Results-driven Commercial Property Manager with a demonstrated history of improving occupancy rates, financial performance, and tenant satisfaction. Skilled in property marketing, tax liability calculation, and continuous improvement. Excellent interpersonal communication skills with a proven ability to manage staff, vendor relationships, and lease negotiations.
Overview
9
9
years of professional experience
2
2
Certifications
Work History
Commercial Property Manager
MK Asset Management LLC
10.2023 - Current
- Act as the primary point of contact for tenant relations
- Oversee daily operations and maintenance of commercial properties, including routine inspections, preventive maintenance, and repairs
- Ensure properties comply with health, safety, and environmental regulations
- Develop and manage property budgets, forecasting income and expenses, repairing financial reports, track expenditures, and ensure timely rent collection
- Negotiate and manage contracts with service providers, vendors, and contractors
- Maintain accurate records of property-related activities, including leases, maintenance schedules, and financial transactions
- Prepare and present regular reports to property owners and stakeholders
Property Manager
TLC Management Company
09.2022 - 10.2023
- Implemented and enforced policies and procedures to maintain properties to highest standards
- Maintained property in compliance with local, state and federal regulations
- Developed annual operating budgets and forecasts, as well as sales and marketing plans
- Administered operations to handle needs of 146 tenants across 1 property
- Improved building occupancy from 83% to 92% within 5 months
- Improved property kingsley score from a 3.3 to an 4.7 which happen to be about the kingsley index score of a 4.1
- Improved property maintenance overall satisfaction by ensuring service request being completed within 24-48hrs
- Decreased building eviction deficit in eviction status
- Collected and maintained careful records of rental payments and payment dates.
Property Manager
Habitat Company
04.2022 - 10.2022
- Conduct all daily operations in accordance with policies and procedures, fair housing, and all other laws pertaining to residential units as well as all employment laws
- Assisted with formulation of budgets for each upcoming fiscal year
- Ensure that all rents are collected when due and posted in a timely manner
- Reports all liability and property incidents immediately
- Confirms that all worker's compensation claims are reported, and proper paperwork is completed
- Prepares and maintains all emergency procedures and plans
- In partnership with Human Resources, hires, terminates, trains, motivates and supervises all on-site staff in order to achieve operational goals of assigned property.
Property Manager
Housing Authority of Champaign County
06.2020 - 04.2022
- Review and approve rental application for accuracy, and qualifications as posted for the specific property; review all policies, rules, and rental terms with the new resident on move in day
- Collect all rents due and follow agency policy for processing all monies and documents
- Provide strong rent collections
- On a monthly basis up-date accounting and supervisor of outstanding rents and collections efforts
- Complete all income requirement documents
- Monitor units vacating, work closely with maintenance to assure turn overs are completed in a manner that mitigates the income loss to the property
- Prepare weekly and monthly status reports on vacancy and unit lease activity
- Monitor, prepare and distribute recertification notices and related materials
- Calculate interim adjustments and enter in the computer data base
- Prepare and distribute interim adjustment notices
- Ensure that rent determinations are based on MTW Plan for Tiered Flat and Minimum Rent Schedules
- Prepare and deliver eviction and lease enforcement letters
- Maintain record of lease violations and prepare eviction package for legal action as directed
- Develop a cooperative working relationship with local safety officials (first responders).
Property Manager
Senior Lifestyle
11.2017 - 06.2020
- On site executive for all operations, acting as contact for all staff, residents, prospects
- Utilize Yardi Software to code and input accounts receivables, and payable invoices from residents, various vendors
- Manages budget, account balancing and depositing online banking
- Follow guidelines procedures with filing and turnover residential, accounting, various files
- Providing residential meetings, informing residents about upcoming project, events, activities, and annual recertification's
- Gathering and processing annual recertification's and verification with different agencies and Compliance Company
- Hire, trains, disciplines and terminates managerial employees in accordance with Senior Lifestyle Corporation human resources policy
- Assisted with training administrative assistants for intern property managers
- Responsible for leasing, advertising, and promoting within social media of apartments according to established guidelines
- Maintains all local, state, and federal licenses
Inspector
Chicago Housing Authority
01.2016 - 11.2017
- Interpret and implement HUD regulations and guidelines
- Utilize time management skills to complete daily scheduled inspections
- Properly assess the condition of Housing Choice Voucher program units and properties
- Identification of client's compliance with HUD regulations
- Communicate official findings to owners and/or participants, and responsibility for repairs
- Completion of reports and inspection logs allotted for each inspection of machines.
Education
Bachelor of Arts in Communication Studies, Corporate Communication -
Eastern Illinois University
Skills
Tax Liability Calculation
Continuous Improvement
Interpersonal Communication
Microsoft Office
Teamwork and Collaboration
Quality control practices
Building Maintenance
Property Management
Project Management
Monthly Fee and Payment Collection
Tenant relations
Certification
National Association of Housing and Redevelopment Officials
Timeline
CPO (Certified Pool Operator)
08-2024
Commercial Property Manager
MK Asset Management LLC
10.2023 - Current
Property Manager
TLC Management Company
09.2022 - 10.2023
Property Manager
Habitat Company
04.2022 - 10.2022
Property Manager
Housing Authority of Champaign County
06.2020 - 04.2022
Property Manager
Senior Lifestyle
11.2017 - 06.2020
National Association of Housing and Redevelopment Officials
08-2017
Inspector
Chicago Housing Authority
01.2016 - 11.2017
Bachelor of Arts in Communication Studies, Corporate Communication -
Eastern Illinois University
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