Summary
Overview
Work History
Education
Certification
Interests
Timeline
Generic

Devan Shopinski

St. George,UT

Summary

Professional in airline system operations with extensive experience in overseeing and ensuring optimal performance. Known for strong focus on team collaboration and achieving results, with flexibility to adapt to changing needs. Possesses excellent analytical skills and proactive approach to problem-solving, making valuable contributions to any team.

Overview

38
38
years of professional experience
1
1
Certification

Work History

OCC System Controller

SkyWest Airlines
10.2020 - 02.2025
  • Over saw the daily operation of SkyWest's four partner hubs by coordinating aircraft swaps, flight delays, flight cancels, and weather diversions,
  • Responsible for collaboration and decision making between aircraft dispatchers, supervisors, shift managers, and partner operations control centers to best benefit customers.

Manager OCC Safety

SkyWest Airlines
01.2016 - 10.2020
  • Developed and managed SkyWest OCC Safety Management System in compliance with CFR 14 Part 5.
  • Collaborated best practices between all department safety managers, SkyWest Safety Department, and SkyWest executives. Maintained department Safety Management System manual and department Internal Evaluation Program manual.
  • Conducted Safely Risk Management and Risk assessments to identity risks and mitigation strategies.
  • Created and conducted monthly and quarterly safety meetings
  • Attended industry meetings to share best practices.
  • Conducted Safety Assurance System audits and IATA Operational System audits.

Manager OCC System Support

SkyWest Airlines
09.2011 - 12.2015
  • Developed policy for 5 Skywest Passenger Service Coordinators located with the Operational Control Center
  • Supervised Passenger Coordinators
  • Conducted daily Operations Conference Call in conjunction with all departments to review and discuss current and 2-day outlook of SkyWest operations including aircraft status, crew status, and weather impact

Manager OCC Code Share

SkyWest Airlines
01.2011 - 09.2011
  • Primary point of contact for Delta, United, USAirways, and Continental contract managers assigned to SkyWest portfolio.
  • Conducted daily operations conference call briefing to discuss current and 2-day outlook of SkyWest operations

Manager OCC System Controllers

SkyWest Airlines
04.2001 - 01.2011
  • Developed training syllabus and conducted initial classroom training for SkyWest OCC System Controllers
  • Conducted proficiency evaluations on System Controllers
  • Responsible for continuous quality control of System Controllers including instruction, mentoring, and corrective action for deficiencies

OCC System Controller

SkyWest
04.1990 - 04.2001
  • Over saw the daily operation of SkyWest's two partner hubs by coordinating aircraft swaps, flight delays, flight cancels, and weather diversions,


Ramp Service Supervisor

SkyWest Airlines
11.1987 - 12.1989
  • Oversaw a ramp service crew of 5-6 people each shift.
  • Responsible for training of new personnel
  • Maintained quality control of all personnel


Cross Utilized Customer Service Agent

SkyWest Airlines
09.1986 - 10.1987
  • Ensured safe operation marshalling of arriving and departing aircraft
  • loaded and unloaded cargo
  • Performed commissary and lavatory service
  • Performed gate agent duties by boarding and deplaning passengers.
  • Provided ticketing, passenger check-in, and baggage check


Education

High School Diploma -

Kearney High School
Kearney, MO
05-1985

Certification

  • FAA Aircraft Dispatcher Certficate

Interests

  • Music
  • Live Sporting Events
  • I like trying new recipes and food trends

Timeline

OCC System Controller

SkyWest Airlines
10.2020 - 02.2025

Manager OCC Safety

SkyWest Airlines
01.2016 - 10.2020

Manager OCC System Support

SkyWest Airlines
09.2011 - 12.2015

Manager OCC Code Share

SkyWest Airlines
01.2011 - 09.2011

Manager OCC System Controllers

SkyWest Airlines
04.2001 - 01.2011

OCC System Controller

SkyWest
04.1990 - 04.2001

Ramp Service Supervisor

SkyWest Airlines
11.1987 - 12.1989

Cross Utilized Customer Service Agent

SkyWest Airlines
09.1986 - 10.1987
  • FAA Aircraft Dispatcher Certficate

High School Diploma -

Kearney High School
Devan Shopinski